I have cruise with different company's during my 7 years experience but this is the worst experiences ever. I was stupid I didn´t read all the reviews about MSC.
If this will be your first cruise I will guarantee this will be your last if you have some self respect.
Ok first the few positive things, cabin (5050) real good and our cabin steward was one of few service minded persons on the ship and actually she saved our cruise so we didn't jump of the ship during the cruise. The food standard it´s quite good and even the desserts.
The disaster starts already during embarkation, rude personnel during check in and then it starts with this "istanbul bazaar" with all kind of selling tricks. It took me 5 min argument even before entering the ship that I don't want have any cruise selfie and relay not on display on the ship ( and I don´t mean the security photo).
The rules for the drinking package is so complex that even the personnel don't always now what is including or not. No of the drinks taste or look the same way in different bars ex. gin tonic in one bar is without lime in another with orange and in the third with no sparkling water. Why have drink list on drinks when you don´t can serve as they should or is this the MSC standard, for ex bloody marie without celery during the hole cruise!!!
Everything cost extra, even the movies in your cabin 7€ for 5-10 years old movies, and they still have porn movies on demand 2018!!! come on!! 30 min bowling for 25€ !!!! and so on.
The food in buffet dining is quite good but the dinning space is not dimension for all guest, you have to fight for a chair and if this is not enough the MSC crew is occupying lots of guest seats for their dining and drinking coffee. The main dining is another disaster you have 2h to eat 3 dishes and when your service is so slow that your main course is coming after 1h 45 min then you have skip the dessert before you will be kick out.
MSC have some strange attitude to their guests ex when you are entering the ship in different ports MSC crew is letting their own personnel off the ship first so you have to wait to entering the ship just because their crew will have some more spare time. The transfer buses to the ship and from the ship is filled up with crew before guests, so guests have to wait!!
I could keep on but I will stop here so choose a another company and save some frustartion
Very good except that all movies 5-10 years old costs 7€, but seriously MSC porn movies on demand 2018?!
Hamburg is great city so take copel of extra days before or after the cruise
It´s a fantastic place, don´t buy any over priced excursion from MSC, there are much cheaper and better ashore. Have been here 3 times so take your time on the internet before and book your own excursion.
Don´t take any over priced excursion from MSC, rent a car (booked before) and take a drive ex. Husavik for vale excursion.
Don´t take any over priced excursion from MSC, use the internet and book your excursion your self.
Don´t take any over priced excursion from MSC, rent a car (booked before) and see Island your self.
Ivergordon have been here couple of times and it not much to see but they try their best in the town and is better the copuel of years ago.
Don´t take any over priced excursion from MSC, take the lokal bus insted to Inverness the bigger town it´s take about 45min.