Viking Lif Cruise Review by Amkat
- Sail Date: August 2018
- Destination: Europe River
- Cabin Type: Veranda Stateroom
Our disappointment started from the 1st day leaving the hotel, we were bussed from Amsterdam to the ship. We were supposed to board the ship in Amsterdam.
We had many, excursions we were bussed to instead of disembarking from the ship, 2 were over 3 hours.
We spent as much time on busses & in hotels as we did on the ship.
The environmental issues can’t be changed, but staff seemed as frustrated as guests.
Once we swapped ships (repacked,unpack)all seemed fine. The crew was exceptional, until our director announced we’d be spending our last night at hotel(following 3 hr bus ride). The service deteriorated dramatically. It was SO obvious.
This was day after a technical stop(resupply), we were told they were out of multiple supplies available throughout the cruise; good champagne & other elite supplies. The service was invisible. Empty glasses, long wait times, personnel visiting amongst themselves etc.
I believe they thought their tips were compromised by the disruptions. No one ever expressed “we’re sorry”.
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