Silver Discoverer Review

Amazing expedition - disappointing service

Review for Australia & New Zealand Cruise on Silver Discoverer
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JTor
10+ Cruises • Age 50s

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Sail Date: Jul 2018
Cabin: Explorer Suite with Portholes

As an expedition, this was 10/10 - the organization, the shore excursions, the timing and above all, the amazing naturalists onboard could not have been better. We LOVED the Kimberly and rate it in our top 3-5 lifetime wildlife/wilderness experiences (up there with the Galapagos and African safaris). But, as experienced Crystal/Regent cruisers, the expectations we had for the ship and service on Silverseas were not met - the ship is the perfect size for this itinerary but dated and a bit run down. I understand it's being replaced, but with a ship 2.5x the size - I am not optimistic how that will work in the remote Kimberly, so it may actually be better to go now on a slightly sub-standard ship than wait for the swanky new and TOO BIG one. What was not really "OK" though was the poor wine and food service - so easy to fix - I can only assume the kind, willing staff was either not properly trained or not given enough feedback because it was really not correct. Hotel service was fine. All in all, I'd go again and recommend this cruise, but you need to manage expectations (and really, they should fix what they presumably could fix so very easily....).

Cabin Review

Explorer Suite with Portholes

Very dated décor and poor storage space, but quiet and bed was comfy.

Port Reviews

Darwin

Friendly little frontier city, not much to do but access to interesting wilderness areas nearby. The waterfront is attractive and port is easy to access. Hotels in Darwin are very overpriced!

Broome

This is a really tiny town and there isn't much to do unless you want to shop for expensive pearls. Interesting to have a look but half a day is enough time. I understand there is a nice beach, but we didn't go there - and anyway it isn't safe to swim in the ocean in this part of Australia!

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