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Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets etc. Makes you wonder what the rest of the ship is like. Biggest thing was lack of staff (assume lots of staff have been robbed to staff new ships). So difficult to get served by a waiter, so go yourself but then can't get served at the bar for ages due to lack of bar staff. The Star lounge on a couple of occasions had one bar staff and one waiter. Other bars were the same. Food in the Windjammer buffet was very good. Tried the main dinning room once and service was slow. Entertainment was good in the main theatre, but as this was in the school holidays with over 1000 kids there was no real entertainment aimed at them (classical violinist and four opera singers did not go down well with my grand children). Other lounges were ok, but lacking unless you like a three piece band. Quizzes were ok, but staff lacked experience and most could not use a mic, hence sound very fuzzy and distorted. Over all entertainment staff were armatures with no training. Disembarkation was a nightmare with no communication and delays all round. Overall, we are looking at other cruise lines as RCL have lost the plot, and seem to have forgotten what they are in business for and for whome. A very dangerous thing for a business to do.

GOING DOWN HILL

Navigator of the Seas Cruise Review by Micklen2

2 people found this helpful
Trip Details
  • Sail Date: July 2018
  • Destination: Mediterranean
  • Cabin Type: Ocean View Balcony
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets etc. Makes you wonder what the rest of the ship is like.

Biggest thing was lack of staff (assume lots of staff have been robbed to staff new ships). So difficult to get served by a waiter, so go yourself but then can't get served at the bar for ages due to lack of bar staff. The Star lounge on a couple of occasions had one bar staff and one waiter. Other bars were the same.

Food in the Windjammer buffet was very good. Tried the main dinning room once and service was slow.

Entertainment was good in the main theatre, but as this was in the school holidays with over 1000 kids there was no real entertainment aimed at them (classical violinist and four opera singers did not go down well with my grand children). Other lounges were ok, but lacking unless you like a three piece band. Quizzes were ok, but staff lacked experience and most could not use a mic, hence sound very fuzzy and distorted. Over all entertainment staff were armatures with no training.

Disembarkation was a nightmare with no communication and delays all round.

Overall, we are looking at other cruise lines as RCL have lost the plot, and seem to have forgotten what they are in business for and for whome. A very dangerous thing for a business to do.
Micklen2’s Full Rating Summary
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Cabin Review

Ocean View Balcony
Cabin 7D 7276
Kept very clean. But fitting were tired and showing signs of wear. Draws in furniture very noisy (enough to wake the neighbours at night) and patio doors did not seal, so wind noise a problem for the first days at sea.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews