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Norwegian Bliss Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,207 Reviews

Handicap accessibility, scooters and wheelchairs.

Norwegian Bliss Cruise Review by SHEILABTHERE

5 people found this helpful
Trip Details
  • Sail Date: Aug 2018
  • Destination: Alaska
  • Cabin Type: Mid-ship Balcony Stateroom

The Bliss is not handicap friendly.

If you are on a scooter or in a wheelchair, with no companion traveling with you. It's almost impossible to get into the forward elevators. The busy areas, like the buffet, pool area and observation lounge are all above the room decks from mid ship to the front of the ship. Also, below these room are disembarking/embarking at all ports, the atrium and the theater. The elevators seemed to always be packed by the time they get to the room decks. If you are on a scooter or wheelchair. You have to wait through so many elevators to get one that you could fit into. I had to wait as long as a half hour at times. I found kids playing on the elevators, pushing all the buttons, and totally rude people that would crowd past the scooter I was on, leaving me stranded again.

The buttons to open sliding doors are mainly in the center of glass doors. On a scooter you can't reach over the front of scooter to reach the button. If you pull up sideways to push them. You can't get backed around fast enough to go through before the door closes again. Smoking casino has no button to push at all. You have to just sit in front of the glass doors and wait for someone to go in or go out, to hold the door open for you.

Many of the handicap Restrooms have doors that open outward. When you get close enough to push the button you have to try to backup fast enough so that the door slams into you (which happens often) then you need re-aim your scooter to get in. Hope you don't have to go bad.

The exclusive place that rents scooters to NCL, tell you that they will fit in a regular balcony room. Well, it was in the room when I got there, but, I couldn't get past it into the room. The scooter also wouldn't go anywhere but just inside the door. It took 3 crew members to get it out of there. They ended out scraping up the door and the metal door frame in the process. Larger scooters will only go into a handicap room.

Almost all big restaurants are at the very back of the ship. I found it easier to get to deck 8 and drive down the outside Waterfront to get to the aft part of ship. As we had a very windy, rainy trip, if wasn't a pleasant ride.

This weather caused closing a lot of the activities on top decks which left the rest of the ship very congested and lots of children running around unsupervised.

Also, for handicapped people that choose rooms close to elevators. Be aware that the room do not have good sound proofing. The kids are playing and running up and down the stairs and halls till late at night. It will be heard in your room.

I would advise that handicap or elderly, go on the smaller NCL ships, like the Jewel or Pearl. I always cruise on NCL and will continue to do so. This was just too much ship for me without a companion that could help me through doors and congested area. Also, in the buffet, you are unable to reach things like glasses and cups for your drinks. Someone missed the boat (ship) when they did the designing for the handicapped on this ship. It is a beautiful ship though. But, I feel it was designed for the younger class of people.

Excursions are misleading when they say they have handicap access. Make sure if you can't get out of your wheelchair or walk some, that they have lifts on their shuttles and area inside to park you, etc. Please continue cruising on NCL but maybe a smaller one.

SHEILABTHERE's Full Rating Summary
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Cabin Review

Mid-ship Balcony Stateroom

Balcony room was nice and comfortable.

No drawers at all. Only small closet and shelves.

TV sound is terrible. You have to keep holding the remote to adjust sound constantly. Balcony has no air venting below railing which doesn't allow for wind to escape, therefore the wind just whips into them.

The coffee maker only makes one cup at a time.

The bed and bedding was great.

I didn't like the new system of having to leave your key card in a slot to power the electricity every time you walk in. It's easy to walk out the door with your key card locked inside. (I found out, you can use any card in the slot).

The colors in the room are very nice. Peaceful neutral colors.

The rooms are not very sound proof. I had a lot of odd noises like pipes rattling in walls and creaking of metal. I guess this all may be because of it being a new ship. Maybe things just need to settle in place. You can also hear people from rooms on all sides of you. When sliding door is closed, it must be locked or you get a loud whistling sound in the room.

Toilet wouldn't flush during busy times like mornings and evenings.

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