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New ship so thought of going on this, but I would suggest don’t even go if it’s free 1) Zero customer service 2) Money/Coupon for everything 3) Majority of staff with swollen faces 4) My mscphotos studio on board rip off they are clueless I paid top dollars and now can’t access my photos, its 1 week after the cruise and they are not letting me login. 5) 3 dining per day 6 8 & 10 pm. Totally rush job to throw you out 30 minutes before the next seating begins. 6) Room staff was courteous and good 7) casino rules are horrible can’t enjoy period Overall don’t bother with this cruise line I’ve been to few cruise and would rate MSC below par compared to any other. My Head attendant was very nice at the dining but the rest server were arrogant and ready to answer back. Am I wrong, while I was on call the server came up behind me to serve the bread since he noticed I was on call he went ahead to next person besides me. But when I finished my conversation I just asked politely to get some bread. He answered little rough: I was there but you were on the phone. I don’t think it’s the best way to answer. Many such instances as these are what leaves a bad taste

Horrible Pathetic

MSC Seaview Cruise Review by cookierenu

2 people found this helpful
Trip Details
  • Sail Date: July 2018
  • Destination: Mediterranean
  • Cabin Type: Fantastica Balcony Stateroom
New ship so thought of going on this, but I would suggest don’t even go if it’s free

1) Zero customer service

2) Money/Coupon for everything

3) Majority of staff with swollen faces

4) My mscphotos studio on board rip off they are clueless I paid top dollars and now can’t access my photos, its 1 week after the cruise and they are not letting me login.

5) 3 dining per day 6 8 & 10 pm. Totally rush job to throw you out 30 minutes before the next seating begins.

6) Room staff was courteous and good

7) casino rules are horrible can’t enjoy period

Overall don’t bother with this cruise line

I’ve been to few cruise and would rate MSC below par compared to any other.

My Head attendant was very nice at the dining but the rest server were arrogant and ready to answer back.

Am I wrong, while I was on call the server came up behind me to serve the bread since he noticed I was on call he went ahead to next person besides me. But when I finished my conversation I just asked politely to get some bread.

He answered little rough: I was there but you were on the phone. I don’t think it’s the best way to answer.

Many such instances as these are what leaves a bad taste
cookierenu’s Full Rating Summary
Enrichment Activities
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Dining
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Ages 13 to 15
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Cabin Review

Fantastica Balcony Stateroom
Cabin B2 15212
A brand new ship and had leakage in my room. All around my closet was wet the first 2 days. The room attendant was nice so I kept quiet and didn’t create an issue
Aegean Deck Inside Cabins, Balcony Cabins, Suite Cabins