Celebrity Reflection Review

Too many problems spoiled our cruise

Review for Transatlantic Cruise on Celebrity Reflection
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jillrose
10+ Cruises • Age 70s

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Sail Date: Apr 2018

My husband and I traveled on Celebrity Reflection from Fort Lauderdale (April 13) to Civitavecchia. The vessel is reasonably elegant, our stateroom was comfortable with a large balcony, the room attendant was attentive, and the food was on a par with that of other ships that we have been on. However, our cruise was irredeemably marred by a number of unfortunate experiences and poor arrangements.

The pre-departure safety drill was a farce. Instead of any kind of lifeboat drill, we were herded into the theater, while our traveling companions and too many others were packed into an overcrowded restaurant. There we were shown a long and gimmicky video; any safety points it was attempting to convey were lost in a attempt to make it “entertaining”. In a true emergency there would have been mass chaos.

The so-called Ports of Call talk was a blatant sales pitch for the shore excursions. On other cruise lines there has usually been a representative to give port information (such as location of ATMs, internet access, public toilets, TI office, local transport, sights of interest, etc) to passengers visiting the destination on their own. Not so this time. The salesman knew none of this and was obviously uninterested in finding out. Maps were only provided as an opportunity to advertise favored shops.

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