This ship needs to be redecorated and revamped. The carpets are old and worn and there is nothing special about the cabins... they are very basic with heavy curtains with stains here and there. We were on deck 7 in a balcony which was okay... the best thing being that we were in-between and ocean view and another balcony, so we didn't hear sounds from one side and we could relax most of the time. However, we could not leave the door open since the sewage smell would be overwhelming. There was a strong stench of sewage everywhere we we went, day or night, for at least a half an hour. The water on this ship is undrinkable... with a weird taste that is present in the coffee, lemonade, tea.... luckily we bought a case of water so didn't experience that taste much. The Windsong restaurant is disorganized and we waited at least 45 minutes to even get even get a menu, let alone a piece of bread. So, we opted to eat at the buffet instead and remove the gratuities the restaurant staff would be getting. We complained to the useless concierge and of course no one bothered to knock on our door, or call, to address what happened. They didn't even care that we removed the gratuities. We had massages that were great, however, at the end we were pushed in every way possible to buy the products, which we didn't do. The food was below average at the Windsong, with the vegetables obviously reheated since they were extremely wilted and had a weird taste. Forget about the grilled menu.... not so... again obviously previously cooked and reheated.
The best thing about the cruise was our steward. He was very friendly and the room was cleaned to perfection every day.
The band (Lexi) playing by the casino was very good, but the singers/dancers in the auditorium were horrible... could not sing or dance... sloppy mess on stage.
Charleston is a nice port, however, not very organized.