MSC Seaview Review

Horrible Customer Service - Excursion Department

Review for the Mediterranean Cruise on MSC Seaview
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Seal_2012
6-10 Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jul 2018
Cabin: Fantastica Balcony Stateroom
Traveled with children

My family and I have been on many cruises in the past and thought this one would be equally as pleasant as the others.

THE GOOD

The ship is new, clean and nicely designed. The food was good. The crew were fine nothing negative to say - although not as customer oriented as RCL, Celebrity or Norwegian. The highlight on board the ship was our daily visits to the Coffee Bar - Jason made everyday excitng for us. He was AWESOME!! Always professional and polite everytime we visited. Embarkation/Debarkation - Very good we were on and off the ship in no time. The ports visited were great - the best for us was the boat ride to Portofino

Cabin Review

Fantastica Balcony Stateroom

The room was ok - no complaints

Port Reviews

Marseille

MSC provided bus transportation (for a small fee) into the city. We did this and just walked around toondk in sights. We enjoyed walking around the city and stopped at a local spot to have coffee and pastries.

Naples

We walked around the city and found a wonderful Pizza place, we also had coffee and ate a dessert from one of the shops that I'm still dreaming about.

Malta (Valletta)

We only stepped off the ship to eat - but the Port is beautiful

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