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Disney Magic Review

4.5 / 5.0
Editor Rating
475 reviews
20 Awards

Sewage Treatment Plant

Review for Disney Magic to the Western Mediterranean
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First Time Cruiser • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Aug 2017
Traveled with children

We had been told that Disney Cruises are the best, especially for families with teenagers, but that was not our experience. At the end of the trip, after getting off the ship, I looked at it again to check that we had been on a Disney ship. We were.

First; we did not get the rooms we ordered and paid for. We were downgraded without notice or compensation. Second; the crew was focused more on getting tips than the well-being of passengers. In fact they have a whole ceremony at the end of the trip so the staff can get their tips. One tip I'd give you - don't tip as you go. Hold your tips till the end because you don't get any recognition for gratuities given during the voyage. It's a silly system. Third: hanging around the deck, especially in the evening, was like visiting a sewage treatment plant. It smelled like sewage treatment plant. Terrible to say but there's no better description. We were told the boat had some issues and would be going into dry dock for repairs. I kept picturing the ship pulling alongside a massive "honey wagon" to get pumped. The day trips were very nice and well organized. The only exception was the trip to the Coliseum in Rome. The guides lost us in an unruly mob lined up to get in. We were eventually extracted by the police. Food was very average and after a few days everything started to taste the same. The only other constant was the pungent evening odour on deck and in parts of the ship. The whole experience turned us off cruises and we wouldn't consider one again. The last point: we're Disney Vacation Club Members, so this review was written by a person who likes Disney. Less so now.

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