Boat and service was very good at first. But did not follow the itinerary and had to disembark a day early and was bussed 4 hrs to Pittsburgh. The itinerary called for cruising at night but captain would not. If they won’t follow the basic itinerary in ACL Cruise Guide then change it. Lost a full day aboard ship. Letter of complaint was not responded to. Sad.
We did very much enjoyed the accommodations, food, service and would have liked to see the 3 ports we missed. Our dissatisfaction is with the home office and the captain. He claimed that the river was too high and strong current. But river heights were normal. He also claimed there was too much drift wood in the river. I and other passengers saw none. The trip should have started in Louisville in order to make it to Pittsburgh.
This was our second cruise on ACL. The first was of Maine coast. Excellent