Norwegian Escape Cruise Review by HAVEN 2018 BIRTHDAY
- Sail Date: July 2018
- Destination: Bermuda
- Cabin Type: The Haven Forward-facing Penthouse with Balcony
I chose this cruise because over 28 of my family members were going. They rant and rave about the haven accommodations all the time. My family the mahoney's and chisolms take about 3 cruises per year. They love the casino. This is my 3rd cruise with norwegian and my first time in the haven suites. My children and I loved our suite and especially our butler Samir Kelecija. We were totally blown away by the haven experience. Our butler took the time to explain everything to us in detail about our new suite . We never imagined how different our cruise would be simply by staying in the haven. We used our cell phone to call him for all our needs. We carried the phone with us around the ship. This was a comfort because if we had any special requests we could reach our butler. We utilized the 24 hour butler service , after all our butler has to sleep. We are totally spoiled at this point after only one week with this exceptional customer service. We have been on many cruise ships outside of ncl . This trip was by far the best. We have been on many cruises since 2002. The haven private pool, bar, restaurant , sun deck , and butler really made all the difference in the world. Boarding the ship was a breeze. Haven guests get to avoid all long lines and are escorted to a private area with refreshments and in this area you give in all your documents and receive your haven key. You are then escorted with other haven guests to the ship. When you stay in the haven you get to escape from the thousands of people . This means the world to us . The haven guests get treated like royalty for a week. I will never go back to regular. I will save my money and book again in the haven. My suite actually had a door bell. Samir the butler bought our breakfast to our suite every morning and set the table for us. What ever we requested it was delivered on time by Samir. He would go to any restaurant in the ship for us and deliver it to our suite. He delivered all kinds of snacks , fruit throughout the day. It was always a delight to see what surprise treat was waiting for us when we returned to the suite. In the haven restaurant they made a special pot of lemon honey tea for my daughter who had a sore throat. They offered . While eating at a restaurant, we had left overs, Samir was called and he took our food to the suite and we went our merry way throughout the ship.
My children are 27 and 19 and they have sent rave reviews all through social media. My son just came back from the dentist and his dentist had never heard of the haven. Well he does now!!! I celebrated my birthday two years in a row on NCL . Samir decorated my suite and had a delicious cake waiting for me. We love the exceptional!!!!! customer service in the haven. Thank you to all the staff. They were exceptional!!! The pool area In haven, bar and restaurant,exceptional, nice quiet,classy Loved the m&m’s at the pool . Thanks again to my Butler Samir Kelecija, who went above and beyond to make this cruise a memorable one for my children and myself. God bless
HAVEN 2018 BIRTHDAY’s Full Rating Summary
9106 was clean and looked great, excellent bed!! Movies, shower, bathroom , dinner table, slippers, the door bell is excellent, love it. Breakfast table set every morning for my breakfast by my butler samir. I tell you cell phone in room was an excellent idea, fresh flowers in room , love flowers. Next year i would like to cruise again with family for my birthday, but i need a bigger balcony and extra bed room like my other family members in the haven of course . Better save my money !!!
Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins
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