We chose this cruise because of the ports we would visit , especially St Petersburg . Having read a lot of reviews on the Brilliance of the Seas , I wasn't sure what to expect but we were so pleased with the entire trip . We travelled with our daughter & son in law and everyone had a great time !
Our embarkation & disembarkation went very smoothly with no problems . I like how they are allowing each deck to have a specific time to board so there is no guessing as to how long you might be standing in line .
The ship itself is one of the older ones but she is a Grand Old Lady & doesn't show her age much . Entertainment was very enjoyable . We only missed one night at the theatre but the rest were simply amazing . Our cruise director was extremely good at getting audience participation & did a marvelous job wherever he was . Of course being Canadian , as we are , made it even better . We went to several of the game shows in the Colony Club & they were hilarious !
Our cabin attendant , Veronika , was such a pleasant lady and was always there for us if we had a problem . The cabin was kept very clean and the towel art she left for us in the evenings was delightful . I asked for ice one day and after that, there was a bucket of ice every time we went back to the cabin . My husbands luggage did not arrive in Amsterdam with us and we had to file a lost claim at the airport . Once we boarded the ship, Guest Services kept us informed as to where it was and while in Skakum, our first stop , the luggage arrived . Veronika had told us to go down to Guest Services and see what they could muster up for our first formal night at sea as that was only our second night and my hubby had no clothes to speak of . A tailer came up , measured my husband and later he was back again with 2 full sets of tuxedos , including shoes if he needed them . This was free of charge and I thought this was pretty amazing !
Service was extremely good wherever we went onboard , Staff seemed happy and were always smiing ,which to us says a lot of how they feel about their jobs .
The shore excusions with the ship were ok . We used a Russian companyy for our 2 day St Petersburg tour ; TJ TOURS , & cant say enough good things about the tour .You can book the tour directly on their website . Guide Demitri spoke very good English and the the driver did an amazing job of getting us through the streets . Our van was small and we only had 15 people : great for seeing the points of interest . They took care of visas etc before we arrived so had no problem getting off & back on the ship . Although the Hermitage Museum was closed on Monday, we were able to get in there for a tour . Lunch was very interesting , although you paid for it yourself but was quite cheap by uur standards .
Our only complaint about the tours to other cities was that in Stockholm, our tour with the ship was not good . The guide said very little other than telling us where we were going to stop & how long we had ; no explanations about anything of interest that we passed by. The driver was terrible; he didnt seem to know the streets very well and we drove past the castle 5 times while he tried to find the right streets to turn on .
The Cruise itself was most enjoyable and we arrived back in Amsterdam sorry to have to get off so soon. Thank you , Brilliance & your crew !!
Veronika was our cabin attentant & was very pleasant , very attenive to our needs . She kept our cabin sparkling and was so cheerful . I dont know how these attendants keep smiling everytime you see them as they work so hard all day . They have so many rooms to clean it must be such a long day fort them . My husband needed some shirts ironed after his luggage finally arrived and that was also done by Veronica , probably after she finished cleaning for the day . We cant say enough good things about her .
Wonderful Tour ! Great Gudie and driver ! small group , so informative . Russia has so mucuh history .View All undefined undefined Reviews
not a great tour . Poor guide and driver seemed lsot half the time .View All undefined undefined Reviews
did a HOHO bus tour . Very good . Highly recommend it for a short stay in the city . also did a canal tour and thats must ! beautiful city & would go back again !View All 201 City Tour Reviews
very enjoyable . a good way to see what the city has to offer .View All 193 City Tour Reviews