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First time on P& O but not first cruise ! To say it was disappointing is an understatement . Bland and cold food in the Buffet on a daily basis. Lack of organisation within the buffet area no flow around the area. Constant sell, sell , sell from the minute you walk in the ship. Was offered a beverage package on six separate occasions within the first three hours also offered the sunlight sailaway onfive different occasions. Speciality restaurants namely the Beach House serving ribs with congealed sauce on top. Totally inedible. Drinks served not as advertised . Everything seemed so much trouble . Pimms served without a straw ! When asked for straw as it really is quite impossible to drink without one. Told that they are sure I can manage without one! NoroVirus outbreak due to poor hygiene standards! Tables cleaned with same cloth throughout the bars! Staff using toilets but not washing hands following visit ! No cleaning seen throughout the cruise ... very poor standards . Epicurean restaurant afternoon tea experience was ruined by restaurant staff clearing tables whilst still eating. Told have to prepare for evening service ... not why people are still eating surely. Entertainment very ameteur performances . Used to West End standard shows. Would not recommend P & O at all.

So disappointed

Britannia Cruise Review by HTWxxx

4 people found this helpful
Trip Details
  • Sail Date: July 2018
  • Destination: Europe
First time on P& O but not first cruise ! To say it was disappointing is an understatement . Bland and cold food in the Buffet on a daily basis. Lack of organisation within the buffet area no flow around the area.

Constant sell, sell , sell from the minute you walk in the ship. Was offered a beverage package on six separate occasions within the first three hours also offered the sunlight sailaway onfive different occasions.

Speciality restaurants namely the Beach House serving ribs with congealed sauce on top. Totally inedible. Drinks served not as advertised . Everything seemed so much trouble . Pimms served without a straw ! When asked for straw as it really is quite impossible to drink without one. Told that they are sure I can manage without one!

NoroVirus outbreak due to poor hygiene standards! Tables cleaned with same cloth throughout the bars! Staff using toilets but not washing hands following visit ! No cleaning seen throughout the cruise ... very poor standards .

Epicurean restaurant afternoon tea experience was ruined by restaurant staff clearing tables whilst still eating. Told have to prepare for evening service ... not why people are still eating surely.

Entertainment very ameteur performances . Used to West End standard shows.

Would not recommend P & O at all.
HTWxxx’s Full Rating Summary
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Cabin Review

Cabin
Cabin was excellent and so was the cabin steward. Excellent service received