Emerald Princess Review
Ports were wonderful. Ship dining staff were irritable, arguing, rigid culture
Rating by category
Additional details
Wanted to visit Alaska. Always heard Princess did the best job. Found out otherwise.
Dining staff were rude at times, irritable, refusing to give extra items or reluctant to exchange items. Odd for any cruise ship. Difficult getting gluten free items. Not many available. Dining staff seemed lazy, didn't want to walk back to galley if we asked for something. Attitude issues. Culture on ship is rigid. Staff seem fearful. Never got baby food ordered ahead.
Flooding bathroom floor , stopped up plumbing system, and no cold water entire trip in son's cabin B532
Response from TaylorW, Social Team, Princess Cruises
Cabin Review
Interior
Good cabin . Quiet at night . Bed fairly comfortable but sags in. Over due for replacement
Room steward Jonifer was wonderful
Great location near elevator and stairs