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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

Ports were wonderful. Ship dining staff were irritable, arguing, rigid culture

Emerald Princess Cruise Review by janet32008

1 people found this helpful
Trip Details
  • Sail Date: Jul 2018
  • Destination: Alaska
  • Cabin Type: Interior

Wanted to visit Alaska. Always heard Princess did the best job. Found out otherwise.

Dining staff were rude at times, irritable, refusing to give extra items or reluctant to exchange items. Odd for any cruise ship. Difficult getting gluten free items. Not many available. Dining staff seemed lazy, didn't want to walk back to galley if we asked for something. Attitude issues. Culture on ship is rigid. Staff seem fearful. Never got baby food ordered ahead.

Flooding bathroom floor , stopped up plumbing system, and no cold water entire trip in son's cabin B532

Would pick different cruise line when returning to Alaska because of culture issues with staff and plumbing problems that couldn't be resolved in 7 days.

Alex the cruise director, and his team were good.

Team had a lot of energy, offered many new games to keep guests involved, including late night adult games.

Music was all ok. Magician did little magic, tried to be a comedian, not very good.

Actual comedian was very good. Several shows, all different, very funny guy.

Very few food choices after 11:00pm . No late night Pizza


janet32008's Full Rating Summary
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Onboard Experience
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Value For Money
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Cabin Review

Interior
Cabin IC C424

Good cabin . Quiet at night . Bed fairly comfortable but sags in. Over due for replacement

Room steward Jonifer was wonderful

Great location near elevator and stairs


Port & Shore Excursion Reviews


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janet32008
1 Reviews Written
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