My wife and I were blown away by the experience. Starting at embarkation; very efficient -- we were onboard within 20 minutes from my arrival at the port.
A quick self-tour of the ship awed us with the facilities and atmosphere.
Our cabin was surprisingly roomy, given what we had heard. Plenty of room, bed soft as a cloud, and the balcony -- we lived on the balcony. Even in Alaskan waters, we kept the door open overnight to hear the sound of the ship's wake.
The cabin was surprisingly roomy, compared to what I had heard. The bed was like sleeping in a cloud. The head was as expected (small and cramped).