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The vessel was very new with excellent facilities onboard. Having previously travelled with Scenic we actually preferred the less formal service provided by Evergreen (who are part of the Scenic corporate group). Overall food, ship facilities, & the service levels that staff consistently provided were excellent over the full duration of the cruise. Highly recommend this service provided via Evergreen Tours on Emerald Waterways vessel "Emerald Dawn". With return airfares in the total tour cost it is great value for your money. The shore tours were quite informative with tour guides ranging from dry and boring to witty and humorous to keep our attention. We had intended to cycle in 3 different ports as advertised by Evergreen, but were disappointed when we found only 16 bicycles available for 164 passengers. Any reasonable mathematician can quickly see their are going to be some very unhappy guests. After some colourful dialogue to the Cruise Director on behalf of the cyclists who registered but were unable to go cycling along the river paths, the Cruise Director then went the extra yard to hire extra cycles to prevent a social media backlash. In closing we thank the Cruise Director for eventually coming through. However "caveat emptor" let the buyer beware of what is being advertised for your cruise before you pay for it in full. Bon voyage !!!

European Splendours River Cruise from Amsterdam to Budapest

Emerald Dawn Cruise Review by Graham R

3 people found this helpful
Trip Details
  • Sail Date: July 2018
  • Destination: Europe
The vessel was very new with excellent facilities onboard. Having previously travelled with Scenic we actually preferred the less formal service provided by Evergreen (who are part of the Scenic corporate group). Overall food, ship facilities, & the service levels that staff consistently provided were excellent over the full duration of the cruise. Highly recommend this service provided via Evergreen Tours on Emerald Waterways vessel "Emerald Dawn". With return airfares in the total tour cost it is great value for your money. The shore tours were quite informative with tour guides ranging from dry and boring to witty and humorous to keep our attention. We had intended to cycle in 3 different ports as advertised by Evergreen, but were disappointed when we found only 16 bicycles available for 164 passengers. Any reasonable mathematician can quickly see their are going to be some very unhappy guests. After some colourful dialogue to the Cruise Director on behalf of the cyclists who registered but were unable to go cycling along the river paths, the Cruise Director then went the extra yard to hire extra cycles to prevent a social media backlash. In closing we thank the Cruise Director for eventually coming through. However "caveat emptor" let the buyer beware of what is being advertised for your cruise before you pay for it in full. Bon voyage !!!
Graham R’s Full Rating Summary
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Cabin Review

Cabin 115
The cabin is well laid out to optimise space. Clearly design has been perfected via earlier ship prototype Emerald Star which had a few small space design functional flaws which have all been remedied on the Emerald Dawn.