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I had friends going on this cruise so my husband and I joined them, and it was fun sharing the experience with them. The location (Alaska) was wonderful and the base price was relatively inexpensive. However, every thing on the ship was an up-sell. There was constant pressure to buy this, upgrade that, shop here, purchase that. It was really irritating. We paid for "unlimited live-streaming internet" but it often didn't work, especially the live-streaming part. Having paid a lot for the live-streaming internet, we were pretty upset about this and got little to no sympathy from the internet support staff. The World Cup was going on, the biggest event in soccer in the world every 4 years and we were unhappy to discover that the ship wouldn't be showing it, either on one of the tv stations or on a screen. Staff gave us various excuses, mostly saying it was a "corporate decision". Imagine how upset we were when another Norwegian ship pulled up next to us, showing one of the games on a huge screen on their deck! We felt that we had been lied to. On the positive side, most of the staff were great. We really liked our mini-suite cabin. The extra little bit of space made a big difference to our comfort. Everything was clean and in good condition. The fitness center was really good, which was important to me. Our trip started and ended in Seattle, which meant a lot more "at sea" time than trips that go one-way. We didn't have a lot of time on land. We had limited dates but if you want to maximize land time, I would suggest a one-way itinerary. Our group mostly did our own activities when on land. Booking through the ship was a lot more expensive than doing it through an independent operator. However, my husband and I did book one trip through the ship, the Misty Fjords boat tour out of Ketchikan. The time frame was limited and we didn't want to risk not being back at the ship in time. We figured that we were essentially paying for "insurance" that the ship wouldn't leave without us. This was well worth it, since the boat tour got back a little late, so keep this in mind when booking shore activities. In ports where we had more time it was a better value to book on our own directly with land operators.

Everything was a sales job.

Norwegian Pearl Cruise Review by sandysurfgirl

Trip Details
  • Sail Date: July 2018
  • Destination: Alaska
  • Cabin Type: Mini-Suite with Balcony
I had friends going on this cruise so my husband and I joined them, and it was fun sharing the experience with them. The location (Alaska) was wonderful and the base price was relatively inexpensive. However, every thing on the ship was an up-sell. There was constant pressure to buy this, upgrade that, shop here, purchase that. It was really irritating.

We paid for "unlimited live-streaming internet" but it often didn't work, especially the live-streaming part. Having paid a lot for the live-streaming internet, we were pretty upset about this and got little to no sympathy from the internet support staff.

The World Cup was going on, the biggest event in soccer in the world every 4 years and we were unhappy to discover that the ship wouldn't be showing it, either on one of the tv stations or on a screen. Staff gave us various excuses, mostly saying it was a "corporate decision". Imagine how upset we were when another Norwegian ship pulled up next to us, showing one of the games on a huge screen on their deck! We felt that we had been lied to.

On the positive side, most of the staff were great. We really liked our mini-suite cabin. The extra little bit of space made a big difference to our comfort. Everything was clean and in good condition. The fitness center was really good, which was important to me.

Our trip started and ended in Seattle, which meant a lot more "at sea" time than trips that go one-way. We didn't have a lot of time on land. We had limited dates but if you want to maximize land time, I would suggest a one-way itinerary.

Our group mostly did our own activities when on land. Booking through the ship was a lot more expensive than doing it through an independent operator. However, my husband and I did book one trip through the ship, the Misty Fjords boat tour out of Ketchikan. The time frame was limited and we didn't want to risk not being back at the ship in time. We figured that we were essentially paying for "insurance" that the ship wouldn't leave without us. This was well worth it, since the boat tour got back a little late, so keep this in mind when booking shore activities. In ports where we had more time it was a better value to book on our own directly with land operators.
sandysurfgirl’s Full Rating Summary
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Cabin Review

Mini-Suite with Balcony
Cabin MB 11604
We really liked our cabin. The extra space was just enough to make it comfortable and allow one person to sleep while another was up. The balcony was really great to have, especially in a place as scenic as Alaska.
Deck 11 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews

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    We drove ourselves and then hiked out to Photographer's Point and Nugget Falls. It was beautiful! There is also a good visitor's center.
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  • Rental Car
    We drove out to the Mendenhall Glacier in a rental car. Easy to do and more cost effective than a group tour since we had 10 people in our group. We also drove around the area, visiting some beaches.
    View All 4 Rental Car Reviews
  • Misty Fjords Wilderness Cruise
    Getting to the Misty Fjords meant about 1 hour or more on the boat each direction. The boat was very comfortable, warm and, if the weather had been clearer we would have enjoyed the scenery. The staff were all friendly and interesting. It was raining so we couldn't see much on the way but once we got to the fjords it was amazing, with waterfalls everywhere. It was stunning. Being on a boat meant better picture-taking than if we had taken a plane. We really enjoyed the experience.
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  • Glass Blowing
    Jewell Gardens glassblowing experience was fantastic! We got to learn about glassblowing and made (with a lot of help from the professional) our own glass ball. The ball was shipped to our home as part of the package. We had so much fun! After glassblowing we enjoyed wandering through the extensive gardens, which are filled with blown glass pieces. We loved the afternoon!
    View All 25 Glass Blowing Reviews
  • Scenic Drive
    Our driver picked us up at the dock and drove us up to White Pass in a van. We stopped a lot for the scenery and lots of history. It was excellent! Because it was just our group of 8 people, the time was our own and we were never rushed.
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