We chose this cruise primarily by the ports of call and the reviews re the onboard food.
We struggled after booking with understanding the extra costs-primarily alcohol, very expensive, and gratuity on the alcohol (18%)
The “extras” on our room were $16 per day each which we were told we could change without problem by visiting reception; I had researched about this beforehand.
We had decided to reduce this and pay at the end to the staff in cash whom we had had excellent service from. Well we were looked at at reception like we were dirt on someone’s shoe to say the least.
Maybe cruise lines need to understand that some people do a “once in a lifetime” trip and save up exhaustively and that they should be respected as much as their (in this case American) counterparts.
On a positive, (perhaps I should have written this first but am still a bit sore) excellent, friendly staff who can’t do enough for you. You can also tell that they all have a good relationship too.
Amazing food but difficult to get into their specialty restaurants .
Pool a bit too small and just had passengers sitting around the edge drinking. Very good gym but some equipment out of order for whole trip.
Smooth embarkation and disembarkation.
Beautiful
A bit dusty on some of the shelves
Great, large bathroom
Guide was absolutely brilliant and we got to see Fira and Oia which was perfect
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