Embarkation quick and easy good size cabin and balcony, pretty good service in the bars and restaurants and the food not so bad although its now more like good pub grub rather than fine dining. The main evening entertainment was much better than of late with a couple of new shows by the resident team and some excellent guest entertainers. We arrived everywhere on time, enjoyed excellent weather and had no problems getting on and off the ship except in Oporto where there were long queues to get back on followed by further queues to hand over the booze bought on shore. This was the first stop and it got much better after that. BBQ's & Pancake days served around the main pool were a big hit on sea days. All this was good however why oh why do they keep spending money on carpets and furnishings when the plumbing is so dire. Hit and miss if a toilet will flush when you want it to and on two days we had no hot water. Reporting problems to reception gets the standard response "we will send a plumber" but none ever turns up, these are major problems affecting whole blocks of cabins (as we found out later) and if they were just honest and told us that we would have been less annoyed . Choosing a sea day to refurbish our balcony with half a dozen men traipsing back & forth, rubbing down and painting was not ideal and as this happened the day after the cabin steward had done a thorough clean of the balcony. There were notices threatening to remove belongings from unattended sunbeds but this never happened with many being "reserved" for hours without being used. Not much enforcement of the evening dress code. We have been loyal to P & O for more than 12 years but I think its time to change cruise lines. P&O really are losing the plot, many of the regular cruisers we have spoken to on this cruise agree that standards fall every time you step onboard. They now seem focussed on selling the spa, the specialist restaurants and over priced trips to the bridge or sail sways with officers. If half of that effort went into fixing the leaks and providing basic sanitation it would be a much better cruise experience.

Nice carpets shame about the plumbing

Arcadia Cruise Review by Paulcom

5 people found this helpful
Trip Details
  • Sail Date: July 2018
  • Destination: Europe
  • Cabin Type: Deluxe Stateroom with Balcony and Bath/Shower
Embarkation quick and easy good size cabin and balcony, pretty good service in the bars and restaurants and the food not so bad although its now more like good pub grub rather than fine dining. The main evening entertainment was much better than of late with a couple of new shows by the resident team and some excellent guest entertainers. We arrived everywhere on time, enjoyed excellent weather and had no problems getting on and off the ship except in Oporto where there were long queues to get back on followed by further queues to hand over the booze bought on shore. This was the first stop and it got much better after that.

BBQ's & Pancake days served around the main pool were a big hit on sea days.

All this was good however why oh why do they keep spending money on carpets and furnishings when the plumbing is so dire. Hit and miss if a toilet will flush when you want it to and on two days we had no hot water. Reporting problems to reception gets the standard response "we will send a plumber" but none ever turns up, these are major problems affecting whole blocks of cabins (as we found out later) and if they were just honest and told us that we would have been less annoyed .

Choosing a sea day to refurbish our balcony with half a dozen men traipsing back & forth, rubbing down and painting was not ideal and as this happened the day after the cabin steward had done a thorough clean of the balcony.

There were notices threatening to remove belongings from unattended sunbeds but this never happened with many being "reserved" for hours without being used. Not much enforcement of the evening dress code.

We have been loyal to P & O for more than 12 years but I think its time to change cruise lines. P&O really are losing the plot, many of the regular cruisers we have spoken to on this cruise agree that standards fall every time you step onboard. They now seem focussed on selling the spa, the specialist restaurants and over priced trips to the bridge or sail sways with officers. If half of that effort went into fixing the leaks and providing basic sanitation it would be a much better cruise experience.
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Cabin Review

Deluxe Stateroom with Balcony and Bath/Shower
Cabin DD B38
Decent size cabin and balcony good location with clear sea views. Would be great if only the plumbing worked. Lost the use of the balcony on 3 days due to cleaning, maintenance & dust / water from above.
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