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Costa Magica Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
215 Reviews

more shadows than lightsPiù ombre che luci

Costa Magica Cruise Review by ANTONIO ROMANO

3 people found this helpful
Trip Details
  • Sail Date: Jun 2018
  • Destination: the Baltic Sea
  • Cabin Type: Outside Classic

Our fourth cruise with Costa (the second with Costa Magica) and, unfortunately, we have seen, over the years, a gradual decline in quality. Both cleanliness and services are maintained at good levels; the kitchen is on the decline. For the entire duration of the cruise we had to avoid shrimp dishes because this crustacean was almost inedible. For the rest, average cuisine. As for the excursions, the two are excellent in St. Petersburg (although rather expensive), very bad that of Stockholm due to various disservices as well as an uneducated guide. It is opportune to emphasize that as an alternative to lunch, 90 minutes of free time have been "granted", from the most spent to bivouac on the steps of the buildings or on the benches of the main square of Stockholm, in order to consume the bad lunch basket, provided by Costa We have carried out, with an absolutely constructive spirit, the appropriate reports to the Customer Service, but finding a strenuous and sterile defense of office.

La nostra quarta crociera con Costa ( la seconda con Costa Magica) e, purtroppo, abbiamo riscontrato, col passare degli anni, un progressivo calo della qualità. Si mantengono a buoni livelli sia la pulizia che i servizi; in calo invece la cucina. Per tutta la durata della crociera abbiamo dovuto evitare i piatti a base di gambero perchè tale crostaceo risultava quasi immangiabile. Per il resto cucina nella media. Per quanto riguarda le escursioni , ottime le due a San Pietroburgo ( anche se piuttosto care), pessima quella di Stoccolma a causa di vari disservizi oltre che di una Guida poco educata. Opportuno sottolineare che in alternativa al pranzo ci sono stati "concessi" 90 minuti di tempo libero, dai più trascorsi a bivaccare sui gradini dei palazzi o sulle panchine della principale piazza di Stoccolma, al fine di potere consumare il pessimo lunch basket, fornito dalla Costa, Abbiamo effettuato, con spirito assolutamente costruttivo, le opportune segnalazioni al Servizio Clienti riscontrando però una strenua quanto sterile difesa d'ufficio.


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Cabin Review

Outside Classic

very spacious external cabin Cabina esterna molto spaziosa


Port & Shore Excursion Reviews

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QUALITY RATIO / PRICE LOW - GUIDE LITTLE EDUCATED AND NOT AT HEIGHT - RAPPORTO QUALITA'/PREZZO SCARSO - GUIDA POCO EDUCATA E NON ALL'ALTEZZA

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NOTHING EXCEPTIONAL. PROIFESSIONAL GUIDE-Niente di eccezionale. Guida professionale.

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Abbiamo raggiunto a piedi la splendida Tallinn gustandola al meglio

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ANTONIO ROMANO
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