1. Home
  2. Cruise Reviews
  3. Marella Discovery 2
Great entertainment, The ship is falling apart.our cabin smelled fusty and the bolts from our cabin door we found on the floor, windows not cleaned internally despite us asking, we was charged for things from mini bar that was never there(coca cola) the chocolate out of date, All stairways on board are extremely smelly a horrid dusty smell When on deck 1 embarking or disembarking smell of sewage is over powering and you have to hold your breathe as much as possible and get through as quick as possible When calling lift mid ships deck 4 my fingers disappeared into the wall when I pressed the button. As I tried to pull my hand back the switch trapped my fingers injuring them, I reported it and was just told maintenance would be informed I was not asked how I was or to fill my n an accident report, despite reporting this twice on board and twice since home have received no response what so ever from Tui Ship needs complete over Hall painting over cracks and rust is not sufficient The entertainment and food also activities is a good standard what a shame they let their selves down with a reactive approach to maintenance intstead of a proactive approach Also a health and safety together with a reporting of accidents and a monitoring system put it place Prevention is always better than a cure or as in my case they ignored my report of the incident twice on board and 3 emails since arriving home to this day I have not had any reply from either Tui or Marella The foreign staff on board we found very friendly the uniformed European staff we found to be less so mostly ignoring the passengers

Falling apart

Marella Discovery 2 Cruise Review by Andyford

2 people found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Greece
Great entertainment, The ship is falling apart.our cabin smelled fusty and the bolts from our cabin door we found on the floor, windows not cleaned internally despite us asking, we was charged for things from mini bar that was never there(coca cola) the chocolate out of date,

All stairways on board are extremely smelly a horrid dusty smell

When on deck 1 embarking or disembarking smell of sewage is over powering and you have to hold your breathe as much as possible and get through as quick as possible

When calling lift mid ships deck 4 my fingers disappeared into the wall when I pressed the button. As I tried to pull my hand back the switch trapped my fingers injuring them, I reported it and was just told maintenance would be informed I was not asked how I was or to fill my n an accident report, despite reporting this twice on board and twice since home have received no response what so ever from Tui

Ship needs complete over Hall painting over cracks and rust is not sufficient

The entertainment and food also activities is a good standard what a shame they let their selves down with a reactive approach to maintenance intstead of a proactive approach

Also a health and safety together with a reporting of accidents and a monitoring system put it place

Prevention is always better than a cure or as in my case they ignored my report of the incident twice on board and 3 emails since arriving home to this day I have not had any reply from either Tui or Marella

The foreign staff on board we found very friendly the uniformed European staff we found to be less so mostly ignoring the passengers
Andyford’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Marella Discovery 2 price drops
250,000+ people have entered their email

Cabin Review

Cabin 3544
Musty smell, dirty interior window, never cleaned despite asking, charged for mini bar products not present or consumed chocolate out of date and inedible, bolts from cabin door lock and handle found on floor