I have always wanted to cruise the Great Lakes of Canada and the United States. This cruise became available and we bit the expensive fare to see the Great Lakes. Disappointment came almost immedicately with the person sent to pick us up. She was new and did not have adequate knowledge about the cruise. In fairness to her, she was one of the two weak musicians onboard. Boarding was acceptable in an out of the way port. Our cabine was very large and very clean. The TV in the cabin was not appropriate for such an expensive fare - a small 17 inch color TV with a DVD player. Dining was mediocre at best. Each day 3 choices that generally included fish, beef, and chicken. The service was outstanding in the dining room. Always a friendly face and eager to serve. There are two small rooms for evening drinks. One is on the second floor and one is on the forth floor. On at least two occasions the bar ran out of certain brands of liquor. They were generally prepared to offer most drink selections. Entertainment consisted of two singers with guitars. The male entertainer was better than the female. Two nights local entertainment was provided and very good. While most people pay $20,000 per cabin we assumed most excursions would be included. That was not the case. They provide some basic excursions such as trolley's that run a loop around town. Some have visits to the local sites. However, the nicer tours have charges. We assumed that we would have a tour around the islands of Parry Sound - only to find out we had to pay for the excursion. The fare charged was less than that charged if you did the excurison on your own. The Cruise Director was less than professional. She sat on the first floor, coordinated excursions and was available for questions most of the time. This cruise line is attractive for people that are over 75 years of age. Many are handicapped and require assistance. The crew did little to provide what I would consider miminal assistance. Often, there are gangplants and steps that need to be navigated. The process is time consuming and often very hard for those with walkers and wheel chairs. The recommended gratuity is $20 per day per person. I did not consider this to be an appropriate amount based on the cruise fare charged. If you need to fly from Chicago the minimum tine to the airport is one hour and thirty minutes - the cruse staff will tell you it takes 45 minutes. The best assets of this cruise were the room and wait staff that were eager to please, the larger cabins that were always cleaned and supplied, and the buses used for the tours each with an onboard toilet. Immigration services were a pain sometimes taking two hours. Whiile tour service on the Great Lakes might be limited the places that you get to see are great. I will not be returning with such high fares and limited services that are included in the base fare.
Each cabin is basically the same with some differences. Our room had a king bed, two night stands, a desk with 7 drawers, one having a safe inside, and a dresser with 3 large drawers. The room was always clean and had appropriate heating and AC controls. The rooms on the second and third floor have windows while those on the 4th and 5th have sliding doors. The bathrooms are full size with a very nice shower. There is one elevator in the center of the ship. With the amount of people that are handicapped it can rarely be used by anyone else. Toilet facilities are limited with one public toilet on the 1st, 2nd, and 4th floor.