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We researched a few companies offering Europe river cruises and decided on Emerald. We upgraded to a panoramic balcony suite. The room was great with floor to ceiling windows and the top portion slid down. The staff were always welcoming and polite. We had a couple of issues with our bathroom but they were dealt with efficiently and we had no further issues. The food offered was so good and served efficiently. There was always a decent selection to decide from and including local delicacies was fun. The service at supper was amazing. The wines offered with the meals were excellent. My only concern was that they were sometimes removed from the service too early. Also loved the coffee machine in the lounge. Afternoon teas were nice too but evening snack was a disappointment. The port stops on the trip were well planned and very interesting. Sometimes they dragged on a bit as I would have preferred extra time to explore or shop. But the sights and history were amazing. Embarkation and disembarkation both went smoothly. We were able to check in early and leave a bit later. Because we had arrived in Holland a week earlier and stayed in Switzerland a week longer we did not qualify for any transfers. That was a bit disappointing at the end as we could have used the transport to the airport to pick up our car rental. Instead we paid a ridiculous amount for a cab ride. I would most definitely recommend Emerald Waterways for river cruising and would consider going again to a different destination with them.

Fantastic

Emerald Dawn Cruise Review by JohannaLawson

2 people found this helpful
Trip Details
We researched a few companies offering Europe river cruises and decided on Emerald. We upgraded to a panoramic balcony suite. The room was great with floor to ceiling windows and the top portion slid down. The staff were always welcoming and polite. We had a couple of issues with our bathroom but they were dealt with efficiently and we had no further issues.

The food offered was so good and served efficiently. There was always a decent selection to decide from and including local delicacies was fun. The service at supper was amazing. The wines offered with the meals were excellent. My only concern was that they were sometimes removed from the service too early. Also loved the coffee machine in the lounge. Afternoon teas were nice too but evening snack was a disappointment.

The port stops on the trip were well planned and very interesting. Sometimes they dragged on a bit as I would have preferred extra time to explore or shop. But the sights and history were amazing.

Embarkation and disembarkation both went smoothly. We were able to check in early and leave a bit later. Because we had arrived in Holland a week earlier and stayed in Switzerland a week longer we did not qualify for any transfers. That was a bit disappointing at the end as we could have used the transport to the airport to pick up our car rental. Instead we paid a ridiculous amount for a cab ride.

I would most definitely recommend Emerald Waterways for river cruising and would consider going again to a different destination with them.
JohannaLawson’s Full Rating Summary
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