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Silver Spirit Review

5.0 / 5.0
Editor Rating
335 reviews
14 Awards

Surprisingly poor

Review for Silver Spirit to Norwegian Fjords
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ucdavis
10+ Cruises • Age 70s

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Additional details

Sail Date: Jul 2018
Cabin: Vista Suite

Wanted to see the Fjords. Had nothing to do with Silver Seas. Our friends had a so-so experience on an exploration type cruise so wanted to give the more conventional cruise a chance with SS.

The wait staff, especially the so called head maitre d were terrible. Bepin, Norbert, and Samuel were great. In fact, we went to IndoChin the last 5 nights because the service was so bad elsewhere. E.g. I wanted two scoops of vanilla with chocolate sauce which was not on the menu. Waiter did not offer to get it for me. So, I left table, went up to the ice cream lady and got it myself, returned to the restaurant to stunned faces. On outside grill, had to go get a glass of wine downstairs because noone came by to check on us. At almost every meal, someone made me feel like I was imposing. Bepin and Norbert didn't play those games. Tours were ok. Train ride (not Flam) was a fiasco. We had fun, but who wants to feel like an imposition. Get rid of the tall short haired blond supposed maitre d...it's clear his staff was afraid of him. Never smiled and he's two faced--smile then shut it off as soon as guest left his presence. Jerk.

Food was ok, but not outrageously good. Bepin did respond to my request to steak (gave me filet mignon, not sirloin) and lobster on the last night and another change up to the Indochin menu no questions asked. Wonderful.

Cabin Review

Vista Suite

Ok, the cabin was fine. We were on level 4 because we are never in it. Nice shower and water pressure. Had tub and could hang laundry. Nice desk settee area to dump stuff. Butler was sweet but she and associate were not done several times upon arrival at room. If they were given our tour schedules, you'd never know it. But that's not major, just an observation. Made it a little awkward. Champagne gift was a waste. We don't like champagne so gave it away. Free minibar was nice but didn't use. Cabin was relatively roomy and bed was very good. Had no problem sleeping.

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