We wanted a relaxed experience. We have cruised 30+ times, but not often on HAL. We were favorably impressed. The service was very gracious and the food delicious. Our cabin was great. We had some initial difficulty with dining time. We didn't understand that it really is important to have a nightly reservation. But all was worked out to our satisfaction and we had a great waiter, wine steward and location. Because we were in far corner on level 2, there was never a noise issue.
Newer ships are always a plus. I admit that we didn't care for the decor of the ship. It was ok, but no "wow." But it was all quite comfortable, except for chairs in Tamarind which we were told would be replaced during dry dock. I also question lounge/sofa pieces in Crows Nest. ---very awkward. I do miss large expansive indoor bar/lounge area of other ships.
Food was quite good and waiters alway eager to please. We tried Culinary Arts Kitchen on first night with so-so results. --would not be eager to return. Pinnacle and Tamarind were both exceptional experiences!
Shorex were very pricey but quite well organized except for a fjord cruise in Flam on a boat shared with passengers from other ships, etc. We were very pleased with all other HAL offerings.
We were really delighted with the Signature Experience in Amsterdam. The museum visit was great and the dinner outstanding. What a wonderful beginning for our cruise. Embarkation was flawless. I'm not sure who gets credit, HAL or cruise terminal, but it was perfect. We used self-embarkation because of 11 am flight---easily accomplished.
Piano duo was very entertaining. BB Kings group was good, just wish songs weren't so long. Lincoln Center group quite accomplished.
We came away feeling that our presence on Koningsdam was valued!
Great location midship. Lots of storage. Wonderful shower, but slightly awkward toilet placement. Large bed was very comfortable. Cabin stewards did a super job. Really liked automatic lighting in closets and safe.
Tour organized by travel agent. Geiranger was service call for excursions, then we docked in Hellesylt. Tour up mountain by sky lift was great. Weather not completely cooperative, but still a good experience.View All undefined undefined Reviews
Good overview of Trondheim, but unescorted visit to cathedral.View All 21 City Tour Reviews
Perfect low-key way to see Alesund and Mt. Aksla.View All undefined undefined Reviews
Early morning unescorted Flam Railway tour was ideal---no waiting and beautiful scenery.View All 212 Flam Railway Reviews
Trip up mountain was beautiful. Guide was just average. Views were wonderful. Lots of waiting in line for boat in Gudvangen. Boat was nice, but lots of kids running wild. We had been told that boat ride was not exclusive to HAL passengers.View All 10 Naeroyfjord Reviews
Great, comfortable boat road with more wonderful scenery!View All 68 Lysefjord Reviews