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MSC Meraviglia Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
469 Reviews

Less (service-quality-quantity) for More (money)

MSC Meraviglia Cruise Review by Aurora Australis

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Trip Details
  • Sail Date: Jul 2018
  • Destination: the Baltic Sea
  • Cabin Type: Bella Inside Stateroom

MSC MERAVICLIA / 5 – 19 JULY 2018 / CABIN 8020 (Inside)

“L’Olive D’Oree” Dining room

We had an early – on time request – via our travel agent for a table of two. Instead of this, MSC gave us a table (Nr 797) which actually was a table for 4 persons, divided in 2 parts, right next to each other. So, as a real fact, we were all the 4 persons in the same table!

The food choices were so few and the menu options were extremely “strange”, with a poor quality and quantity. Generally we have serious doubts about the Chef’s “choises” and dining decisions.

Nowhere hand sanitizer ! A sterilize liquid machine might be everywhere, especially at the dining areas !

“Market place” Dining Room

Few staff can not serve so many people, or keep the dining tables and the floor clean, on time. We rarely could see supervisors and foremen checking around the extremely noisy dining area.

Quite poor quality and quantity of meat and fish. The same not delicious foods were repeated every lunch and dinner. Limited food variety and none difference in the menu every day ! Most of the simple food choices were unacceptable tasteless (f.e. pizza, kinds of cheese etc.). Generally we have serious doubts about the Chef’s “choises” and his dining decisions.

Nowhere hand sanitizer ! A sterilize liquid machine might be everywhere, especially at the dining areas !

Room amenities

None – at least 1 bottle in the embarkation day – complimentary bottle of water.

A small table with one small armchair could be placed into the cabin.

An offer of a goodnight small chocolate on the bed, must be cost a lot to the MSC Co., on the contrary of the others cruise companies.

Bath amenities

Total lack of bath toiletries (hair conditioner, body/hand lotion, cotton pads, ear cotton buds, etc.). No hand towels, no wardrobs, no slippers, no shoe shiner, not a cheap cotton bag. Bad quality of the shampoo, bath gel and toilet paper.

Photo Shop

Annoying photographers were hunting for a shoot, any time, anywhere. They sent us in the cabin, the embarkation photo – which they forced us to take -that we didn’t want to bye, warning us that otherwise, they were going to charge our bill !

English beer pub

The cuisine was any time “closed”, so the beers were coming without any chips or nuts, as everyone knows that nuts or chips need cook / baking !

Shuttle Bus in Tromso

Shuttle bus service from port (Fredik Langes Gate 4) to Tromso city center, total 6 Km (actually 4 Km), 19,90 Euros per person round trip.

None announcement / information on behalf of the bridge regarding the navigation, or the passage of the Arctic Circle.


Aurora Australis's Full Rating Summary
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Cabin Review

Bella Inside Stateroom
Cabin I1 8020

Room amenities

None – at least 1 bottle in the embarkation day – complimentary bottle of water.

A small table with one small armchair could be placed into the cabin.

An offer of a goodnight small chocolate on the bed, must be cost a lot to the MSC Co., on the contrary of the others cruise companies.

Bath amenities

Total lack of bath toiletries (hair conditioner, body/hand lotion, cotton pads, ear cotton buds, etc.). No hand towels, no wardrobs, no slippers, no shoe shiner, not a cheap cotton bag. Bad quality of the shampoo, bath gel and toilet paper.


Port & Shore Excursion Reviews

The negative point was the 2 & 1/2 - 3 hours boat (RIB) trip (each way), into a rough sea, from LONGYEARBYEN to BARENTSBURG (SPITSBERGEN) !

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Aurora Australis
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