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Sailing the Baltics was on my bucket list. The ports were what was expected. The meals onboard certainly was not. Have been on HAL before on an Alaska cruise 4 years ago. Ship was docked quite far away from the city center in Helsinki and Stockholm. There was a free transfer to town in Stockholm but none in Helsinki. Dining - We dined in the Main dining almost every night as we like to socialize. The food were surprisingly disappointing on this cruise - certainly not up to expectations. Common complaints among our fellow cruisers were that the food were lukewarm when served. I like my soup and meals hot. One good indication is that the plates with the food were cold to the touch. You would expect them to have food warmers considering the number of meals that have to be served. It generally took 2.5 hours to sit through dinner each night. Coffee after meal were no better - lukewarm. We were on Cabin 4014 - right above the Ocean Bar (deck 3). When they have something going on like Trivia Games - they crank up the loudspeaker to the max. Went down to complain and was told this is normal ship operations. Had to leave the cabin when something goes on below - especially on sea days - so beware. Service overall were great. Meals at Lido were much better than the Main Dining or at Pinnacle Grill. Has to send back the porterhouse steak - ordered medium and got a steak that was medium on the edges that got more rare as the cut get closer to the bone! A medium steak should not have blood on the plate.

Very disappointing meals

Zuiderdam Cruise Review by penangboy

3 people found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Baltic Sea
  • Cabin Type: Large Outside Stateroom (fully obstructed views)
Sailing the Baltics was on my bucket list. The ports were what was expected. The meals onboard certainly was not. Have been on HAL before on an Alaska cruise 4 years ago.

Ship was docked quite far away from the city center in Helsinki and Stockholm. There was a free transfer to town in Stockholm but none in Helsinki.

Dining - We dined in the Main dining almost every night as we like to socialize. The food were surprisingly disappointing on this cruise - certainly not up to expectations. Common complaints among our fellow cruisers were that the food were lukewarm when served. I like my soup and meals hot. One good indication is that the plates with the food were cold to the touch. You would expect them to have food warmers considering the number of meals that have to be served. It generally took 2.5 hours to sit through dinner each night. Coffee after meal were no better - lukewarm.

We were on Cabin 4014 - right above the Ocean Bar (deck 3). When they have something going on like Trivia Games - they crank up the loudspeaker to the max. Went down to complain and was told this is normal ship operations. Had to leave the cabin when something goes on below - especially on sea days - so beware.

Service overall were great. Meals at Lido were much better than the Main Dining or at Pinnacle Grill. Has to send back the porterhouse steak - ordered medium and got a steak that was medium on the edges that got more rare as the cut get closer to the bone!

A medium steak should not have blood on the plate.
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Cabin Review

Large Outside Stateroom (fully obstructed views)
Cabin HH 4104
Good sized cabin. No complaints
Upper Promenade Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins