1. Home
  2. Cruise Reviews
  3. Emerald Radiance
Emerald is definitely a force to be reckoned with! Our cruise on the River Douro was our fourth cruise with Emerald, having previously done the Danube, Rhine and Rhone in previous years, and the high standard we had come to expect was maintained if not excelled. The ship was slightly smaller than the others because of the size of the Douro which made it feel more intimate and having a pool on the sun deck was most refreshing on the hot days that we experienced in July. The staff were exceptional - nothing was too much trouble - and they always had a smile for us. The food is worthy of a Michelin star - high quality and great variety. The wines served at meal times flowed and were from the Douro region. Our first experience of such wines which we found delicious. The resident pianist. Mauricio, who played in the lounge each evening was most entertaining and played until the last person retired for the evening, as did the bar staff. We also had a local duo from Porto come on board who were especially entertaining, taking us on a journey through music around the world. The unobtrusive housekeeping team did a marvellous job keeping our cabins clean and tidy. All shore excursions were included and were really interesting, including a walk to a local port vineyard. A couple of nice touches were little mementos given to each of us after some of the trips, e.g. key ring from Salamanca, postcard of the cave etchings and cork bookmark - such a lovely gesture. The Cruise Director, Luis, and his team led all the tours unlike previous cruises where local guides were used. They were very knowledgeable and, of course, their English was excellent. Last but by no means least, I have to mention Mamuel our Hotel Director who was always visible, welcoming us back from our various excursions with a warm handshake. He was very professional but friendly at the same time and was a constant presence during the whole cruise. I cannot praise the staff enough; each area of the ship had a very small team who did sterling work to make our experience all the more pleasurable. May I leave with one strong recommendation that you give Emerald a go. You will not be disappointed.

Never Disappoints - Always Top Notch

Emerald Radiance Cruise Review by Eejay

Trip Details
Emerald is definitely a force to be reckoned with! Our cruise on the River Douro was our fourth cruise with Emerald, having previously done the Danube, Rhine and Rhone in previous years, and the high standard we had come to expect was maintained if not excelled. The ship was slightly smaller than the others because of the size of the Douro which made it feel more intimate and having a pool on the sun deck was most refreshing on the hot days that we experienced in July. The staff were exceptional - nothing was too much trouble - and they always had a smile for us. The food is worthy of a Michelin star - high quality and great variety. The wines served at meal times flowed and were from the Douro region. Our first experience of such wines which we found delicious. The resident pianist. Mauricio, who played in the lounge each evening was most entertaining and played until the last person retired for the evening, as did the bar staff. We also had a local duo from Porto come on board who were especially entertaining, taking us on a journey through music around the world. The unobtrusive housekeeping team did a marvellous job keeping our cabins clean and tidy. All shore excursions were included and were really interesting, including a walk to a local port vineyard. A couple of nice touches were little mementos given to each of us after some of the trips, e.g. key ring from Salamanca, postcard of the cave etchings and cork bookmark - such a lovely gesture. The Cruise Director, Luis, and his team led all the tours unlike previous cruises where local guides were used. They were very knowledgeable and, of course, their English was excellent. Last but by no means least, I have to mention Mamuel our Hotel Director who was always visible, welcoming us back from our various excursions with a warm handshake. He was very professional but friendly at the same time and was a constant presence during the whole cruise. I cannot praise the staff enough; each area of the ship had a very small team who did sterling work to make our experience all the more pleasurable. May I leave with one strong recommendation that you give Emerald a go. You will not be disappointed.
Eejay’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Emerald Radiance price drops
250,000+ people have entered their email

Cabin Review

Cabin 223
Always kept clean and tidy with a chocolate left on the pillow each evening. Toiletries were replenished regularly - we did not have to ask for anything!

Port & Shore Excursion Reviews