We were invited to cruise on the Norwegen Gem by our daughters Girl Scout troop, it will be their last get together before they all go off to college in the fall. It was a GREAT cruise experience for us. We were able to get an upgrade to a penthouse, My family will never forget this experience.from the moment we showed ID in NYC to leaving the boat 7days later was top notch.the cabin was beautiful,luxurious.the view from the aft of the boat,sitting on the lounge were beautiful.The staff,we had a butler, concierge and cabin steward were fantastic. We had to ask for nothing, everything you could ask for was there,champagne,chocolate covered strawberries daily, chocolate chip cookies, awsome.we were in cabin 10664 aft.the food was great,we didn't have a bad meal at any restaurant we ate in. The service was wonderful. We were able to celebrate out wedding anniversary with dinner at Cagneys restaurant, the waiters sang to us, very romantic.the boat was very clean. They make sure you sanitize your hands befor going into the dining halls. I had a massage also, very nice spa. The weather wasn't the best when we were in ports,but we did fine. We visited the zoo in Nassau, the flamingo show was worth sitting in the heat. Really cute. My daughter was out in the pool,hot tub or dancing every night. I would like to cruise again. This was a great family vacation, memories to cherish.