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This was our 30th cruise, and our 4th time on HAL. We chose this cruise/crossing since we had spent a month in Amsterdam and needed to get back to the States. The Iceland and Greenland ports were also attractive. We loved the extra space and design in our Neptune Suite, plus the additional Neptune features such as the lounge where we often got breakfast and received the friendly attentive services of the concierge staff. Also liked breakfast in the Pinacle Grill. We were a bit worried boarding the Rotterdam since it is older and smaller than some HAL ships. While it cannot be described as either luxurious or stylish, it is in good condition and tastefully attractive. It's big enough to have enough activities and public spaces that never felt crowded. We especially enjoyed spending time in the Crow's Nest The food was good. HAL does a good job in the Lido Buffet of serving casual food that appeals to North Americans, very good pizza, hamburgers, hot dogs and stir-fry Asian cuisine. We ate most of our lunches in the Lido. We gave up on lunch in the main dining room since they sat us in the dark center when there were many window tables available and since drinks service was sketchy at lunch time. Dinner in the main dining room was good with lots of variety, although some dishes were misses. We had one dinner in the Pinacle, which was fine, although the portions were obscenely large. One dinner in the Canaletto which was mediocre. We did not understand the Canaletto since an Italian dish is on the menu in the Main each night. We bought the Elite drinks package because of the expanded wine-by-the-glass availability, which worked for us, wine drinkers. I spent a lot of time in the casino and found the staff and services absolutely terrific. Working out is an important part of my day and I found the fitness center full of good equipment and not very crowded. I was happy. We went to a couple of shows with featured entertainers. Enjoyed them, but it was the usual mass-market cruise ship entertainment. My only overall complaint regards the frequent announcements broadcast in the hallways. There was a speaker right outside our suite and the announcements were disturbing. No need for the Cruise Director to announce the day's activities since they are adequately described in the Where and When program. Does he think the passengers are illiterate? On the first day he made a loud announcement at 7:30 AM, waking us up. Tacky. We were happy enough that we booked another crossing on HAL for 2019.

Loved Neptune Suite Features

Rotterdam Cruise Review by tv24

7 people found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Transatlantic
  • Cabin Type: Neptune Suite with Verandah
This was our 30th cruise, and our 4th time on HAL. We chose this cruise/crossing since we had spent a month in Amsterdam and needed to get back to the States. The Iceland and Greenland ports were also attractive.

We loved the extra space and design in our Neptune Suite, plus the additional Neptune features such as the lounge where we often got breakfast and received the friendly attentive services of the concierge staff. Also liked breakfast in the Pinacle Grill.

We were a bit worried boarding the Rotterdam since it is older and smaller than some HAL ships. While it cannot be described as either luxurious or stylish, it is in good condition and tastefully attractive. It's big enough to have enough activities and public spaces that never felt crowded. We especially enjoyed spending time in the Crow's Nest

The food was good. HAL does a good job in the Lido Buffet of serving casual food that appeals to North Americans, very good pizza, hamburgers, hot dogs and stir-fry Asian cuisine. We ate most of our lunches in the Lido. We gave up on lunch in the main dining room since they sat us in the dark center when there were many window tables available and since drinks service was sketchy at lunch time. Dinner in the main dining room was good with lots of variety, although some dishes were misses. We had one dinner in the Pinacle, which was fine, although the portions were obscenely large. One dinner in the Canaletto which was mediocre. We did not understand the Canaletto since an Italian dish is on the menu in the Main each night.

We bought the Elite drinks package because of the expanded wine-by-the-glass availability, which worked for us, wine drinkers.

I spent a lot of time in the casino and found the staff and services absolutely terrific.

Working out is an important part of my day and I found the fitness center full of good equipment and not very crowded. I was happy.

We went to a couple of shows with featured entertainers. Enjoyed them, but it was the usual mass-market cruise ship entertainment.

My only overall complaint regards the frequent announcements broadcast in the hallways. There was a speaker right outside our suite and the announcements were disturbing. No need for the Cruise Director to announce the day's activities since they are adequately described in the Where and When program. Does he think the passengers are illiterate? On the first day he made a loud announcement at 7:30 AM, waking us up. Tacky.

We were happy enough that we booked another crossing on HAL for 2019.
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Cabin Review

Neptune Suite with Verandah
Cabin SA 7041
This is an accessible Neptune, so it has a little more room. We were very happy with the Neptune space and design, lots of room to relax, and we spent a lot of time in our suite. Big balcony. Lots of storage room. Excellent bed. Unfortunately there was a lot of noise in the morning coming from Deck 8 above, the smoking area and the Lido Buffet, chairs being moved around, plus a lot of stomping on the stairs. This disturbed our sleep.
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