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We are not very experienced cruisers, so we can only compare/contrast our experiences with Carnival and Norwegian Most important: there was a heavy emphasis on hygiene: handwash stations at the entrance to the buffet; a crew member at the start of buffet urges everyone to use sanitizer; public restrooms had a reminder to wash hands and also provided towels to open restroom door and drop into the trash. At ports, staff did not try to steer us toward specific merchants; excursions did not stop at the ship’s chosen store. Horizon buffet was far above others: made-to-order omelets (that were delivered to your table), great pastry and both British/American styles of sausages and bacon. Many gluten-free items available: pastries, muffins several choices of bread, and desserts. Orderly movement through buffet; silverware at exit; seating was spacious and usually easy to find. There was excellent service in the buffet; coffee and juice waiters were very good. We are somewhat mobility impaired, and the staff carried our plates as we went through the buffet. Alfredo’s pizza deserves its “best pizza on the sea” title. Pizzas were varied and extremely good. The steakhouse food and service were outstanding; Tan a great server Large choice of free movies on-demand, including a few new releases Major productions were outstanding (a different show each night.): such as The Backbeat Beatles, very understandably the PREMIER Beatles tribute band—terrific; a classical violinist (who wasn’t at all stuffy), a ventriloquist who takes his talent to a higher level, and a very talented team of musicians. The crew’s own show was very good Because of the talent of the cruise director’s staff, normally tacky audience-participation games were very good, aimed at adults: Bean bag toss, and takeoffs on jeopardy, who wants to be a millionaire, and liars club Because my wife and I both need canes, we received excellent care: wheelchairs to and from the ship.; there were many ramps; Also, there were reserved seats in the theatre for mobility-impaired guests. Other positives: a $250 OBC for vets; 3 banks of lifts…very little waiting; there were mostly older adults, so it wasn’t much of a party ship; classes in both ballroom and line dancing; Zumba classes earlier in the day, for younger cruisers formal nights loosely enforced (no bare arms for men); waiters/waitresses in lounges always nearby, but not intrusive; Lots of storage space in balcony cabin; Very attentive to our needs to use a CPAP machine; Soft-serve ice cream was served by the crew; no sticky or germ-filled hands. Some not-so-positive comments: Princess guaranteed us a cabin on our desired deck, but did not actually assign us a cabin until a few days before departure; however, they probably realized our limitations (we had asked for wheelchairs) and put us near the mid-ship elevators. breakfast and lunch in MDR just average—don’t order the eggs benedict; our cabin steward was just OK., far below cabin stewards we had before; MDR entrees so-so; tough inedible prime rib, but fish and seafood were good, and excellent desserts; service just so-so. The crew is always selling something, even included “enrichment" articles in the daily newsletter that were actually ads for the jewelry shop. Information on ports was available in a morning presentation (and later on cabin TV) the day before, but they were basically history lessons with little information about things to see and do except historic buildings; needed more maps of port areas. Crab shack restaurant was hardly mentioned; when we found out about it on the 3rd day, were told they already had one dinner in the restaurant and planned no more due to “lack of interest” (obviously because it wasn’t publicized). There is a step up into the bathroom, which makes it difficult for senior citizens. Toilets a bit noisy, but fast, and the vacuum system eliminated any nasty odors. Signage for everything could be improved, especially for restrooms in public areas. They should replace some lounge chairs on sunning decks with regular chairs for mobility-impaired.

Great entertainment; heavy emphasis on hygiene

Sapphire Princess Cruise Review by cruising thru retirement

6 people found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Baltic Sea
  • Cabin Type: Balcony
We are not very experienced cruisers, so we can only compare/contrast our experiences with Carnival and Norwegian

Most important: there was a heavy emphasis on hygiene: handwash stations at the entrance to the buffet; a crew member at the start of buffet urges everyone to use sanitizer; public restrooms had a reminder to wash hands and also provided towels to open restroom door and drop into the trash.

At ports, staff did not try to steer us toward specific merchants; excursions did not stop at the ship’s chosen store.

Horizon buffet was far above others: made-to-order omelets (that were delivered to your table), great pastry and both British/American styles of sausages and bacon.

Many gluten-free items available: pastries, muffins several choices of bread, and desserts.

Orderly movement through buffet; silverware at exit; seating was spacious and usually easy to find. There was excellent service in the buffet; coffee and juice waiters were very good. We are somewhat mobility impaired, and the staff carried our plates as we went through the buffet. Alfredo’s pizza deserves its “best pizza on the sea” title. Pizzas were varied and extremely good. The steakhouse food and service were outstanding; Tan a great server

Large choice of free movies on-demand, including a few new releases

Major productions were outstanding (a different show each night.): such as The Backbeat Beatles, very understandably the PREMIER Beatles tribute band—terrific; a classical violinist (who wasn’t at all stuffy), a ventriloquist who takes his talent to a higher level, and a very talented team of musicians. The crew’s own show was very good

Because of the talent of the cruise director’s staff, normally tacky audience-participation games were very good, aimed at adults: Bean bag toss, and takeoffs on jeopardy, who wants to be a millionaire, and liars club

Because my wife and I both need canes, we received excellent care: wheelchairs to and from the ship.; there were many ramps; Also, there were reserved seats in the theatre for mobility-impaired guests.

Other positives:

a $250 OBC for vets; 3 banks of lifts…very little waiting;

there were mostly older adults, so it wasn’t much of a party ship; classes in both ballroom and line dancing; Zumba classes earlier in the day, for younger cruisers

formal nights loosely enforced (no bare arms for men);

waiters/waitresses in lounges always nearby, but not intrusive; Lots of storage space in balcony cabin; Very attentive to our needs to use a CPAP machine; Soft-serve ice cream was served by the crew; no sticky or germ-filled hands.

Some not-so-positive comments:

Princess guaranteed us a cabin on our desired deck, but did not actually assign us a cabin until a few days before departure; however, they probably realized our limitations (we had asked for wheelchairs) and put us near the mid-ship elevators.

breakfast and lunch in MDR just average—don’t order the eggs benedict;

our cabin steward was just OK., far below cabin stewards we had before;

MDR entrees so-so; tough inedible prime rib, but fish and seafood were good, and excellent desserts; service just so-so.

The crew is always selling something, even included “enrichment" articles in the daily newsletter that were actually ads for the jewelry shop.

Information on ports was available in a morning presentation (and later on cabin TV) the day before, but they were basically history lessons with little information about things to see and do except historic buildings; needed more maps of port areas.

Crab shack restaurant was hardly mentioned; when we found out about it on the 3rd day, were told they already had one dinner in the restaurant and planned no more due to “lack of interest” (obviously because it wasn’t publicized).

There is a step up into the bathroom, which makes it difficult for senior citizens. Toilets a bit noisy, but fast, and the vacuum system eliminated any nasty odors.

Signage for everything could be improved, especially for restrooms in public areas.

They should replace some lounge chairs on sunning decks with regular chairs for mobility-impaired.
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