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Noordam Review

3.5 / 5.0
Editor Rating
788 reviews
31 Awards

Noordam very disappointing ship

Review for Noordam to Alaska
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roberter
6-10 Cruises • Age 80s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Jul 2018
Cabin: Deluxe Ocean-View Verandah Stateroom

Embarked from Vancouver's Canada Place. Very confusing entrance to building, very long walk to the ship. Disembark at Seward was very quick.

Ship: looks very worn in some places. Crew spent a lot of time polishing the bottoms of columns, stool pedestals, restaurant glassware, while Lido deck restaurants were very understaffed. Ship diagram signs signifying fore and aft, venue locations, etc were poorly placed, poorly designed (muted color), and thus difficult to read, resulting in crowds around them trying to figure out were things were and where to go. Suggestion: not sure why HAL couldn't have paper diagram maps at main desk, and in rooms and in library, as well as these hard to read ones. Suggestion: how about having the carpets in front of elevators having "fore" and "aft" designations woven into them (part of problem solved)! Two swimming pools were each too small. And the placement of the hot tubs was poor (too exposed to Dive-In tables). Also hot tub hours were too short (opened at 10:00, closed in early evening; hot tubs are best when it's cool, like in early morning and at night, not in the middle of the day, and who want's to expose their fat bellies to diners, anyway!). Also, the so-called maps they put in the cabins before each port are worthless as town maps. All they show it jewelry stores. Why can't they give us usable street maps that show locations of coffee shops, ice cream stores, pharmacies, restaurants, etc? BTW: they had very nice bouquets of fresh flowers everywhere, which is kind of nice, but seems like a poor use of money when they seem to skimp on crew (more on this follows below)

Cabin: ours, with vestibule, on deck 5, was smaller than we've experienced with our other (NCL and RC) cabins. Toilets are too low to the ground, and with no grab bars (hard for me, with bad knees to sit down and get up, they were so low...how about installing ADA-sized toilets!). Also labels on the shampoo/conditioner/soap dispenser bottles had type too small to read, for someone who doesn't wear their eyeglasses while showering. HAL, how about a big S,C and BW on each bottle. Also the ship channel on the in-room TV has a static presentation. Takes forever for it to shift from one screen to another. And why does one screen reveal the hot tub and pool temperatures, when they never change? And why can't HAL include on those static screens the ship diagram. And in these modern times, why can't they make that channel interactive from the remote control device. Get with the times, HAL!

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin VA

Ours, with a vestibule, was still smaller than we've experienced with our other lines (NCL and RC). Toilets are too low to the ground, and with no grab bars (hard for me, with bad knees to sit down and get up, they were so low...how about installing ADA-sized toilets!). Also labels on the shampoo/conditioner/soap dispenser bottles had type too small to read, for someone who doesn't wear their eyeglasses while showering. HAL, how about a big S, C and BW labels on the bottles. Also the ship channel on the in-room TV had a static presentation. Takes forever for it to shift from one screen to another. And why does one screen reveal the hot tub and pool temperatures, when they never change? And why can't HAL include on those static screens the ship diagram. And in these modern times, why can't they make that channel interactive from the remote control device. Get with the times, HAL!

Port Reviews

Vancouver

Long walk to ship

Seward

OK

6 Helpful Votes

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