We had been on other river cruises but this was the first time on an Emerald ship. The ship was lovely- clean and well planned. our cabin was one of the cheaper ones and lower down with only a small high window but it was perfectly fine with plenty of room.
The staff were the highlight of the cruise, especially Jana, the cruise director. She was friendly, unflappable and very good at her job. All the staff seemed to gel together well and this made for a nice atmosphere on board.
The food was amazing and you never went hungry. The waiting staff and the bar staff were charming.