1. Home
  2. Cruise Reviews
  3. Disney Fantasy
Started poorly at embarkation, we were so excited and visited the Supervisors Desk as advised to inquire as if there were any possible available cabin upgrades, knowing full well they are not free but the Supervisor was "surly" no smile and spat out verbally our family was "to early for that" (note we stood at her desk for about 10 minutes while she played with the computer not even acknowledging us, then after seeing us told us she would be with us soon) and made us wait a few minutes more. No smile, not a Disney experience. The Cruise Director was Trent Hitchcock, over the top silly and while not "on" puss on his face while walking the hallway, just off putting. The Tween Club The Edge my daughter reported was not engaging at all, she went several times but would return quickly saying the youth team was not interactive and the activities were pretty much non existent, most kids just sat alone with their own electronics and the youth team could not be bothered with anyone but each other. The entertainment offered was often repeated, the premium price should command better entertainment seemed like to much filler not enough content. We arrived at the private island late (not allowed off until 0930) and this left limited time to enjoy their private island, (the lifeguards start yelling and cleaning the island an hour before you have to leave, feels like you are not a welcomed guest) very disappointed with the schedule on the Eastern Itinerary Castaway Cay Day. The room was clean and the stateroom host (Alston) was amazing, our aft room 6188 was a positive experience. Very little wear and tear and the views from this deck were beautiful. A bit of soot and vibrations but that was expected in the aft, pretty quiet otherwise. The dining team was cordial, kind and full of smiles, loved Malwyn from India just a joy!! The food was okay if not a bit boring, the private island Cookies buffet was sloppy, they could not stay on top of the demand. This was the first time I had ever observed no one staying on top of the buffet offerings. The Fantasy was in decent shape but again not enough entertainment or events planned especially on sea days. The pools and pool decks were ridiculously crowded, verbal arguments occurred over families refusing to limit their time while playing shuffleboard etc. Disappointing adventure for the monies spent.

Not Quite the Fantasy We Remember

Disney Fantasy Cruise Review by Daisy Duck6

3 people found this helpful
Trip Details
  • Sail Date: July 2018
  • Destination: Eastern Caribbean
  • Cabin Type: Deluxe Oceanview Stateroom with Verandah (oversized verandah)
Started poorly at embarkation, we were so excited and visited the Supervisors Desk as advised to inquire as if there were any possible available cabin upgrades, knowing full well they are not free but the Supervisor was "surly" no smile and spat out verbally our family was "to early for that" (note we stood at her desk for about 10 minutes while she played with the computer not even acknowledging us, then after seeing us told us she would be with us soon) and made us wait a few minutes more. No smile, not a Disney experience.

The Cruise Director was Trent Hitchcock, over the top silly and while not "on" puss on his face while walking the hallway, just off putting.

The Tween Club The Edge my daughter reported was not engaging at all, she went several times but would return quickly saying the youth team was not interactive and the activities were pretty much non existent, most kids just sat alone with their own electronics and the youth team could not be bothered with anyone but each other.

The entertainment offered was often repeated, the premium price should command better entertainment seemed like to much filler not enough content. We arrived at the private island late (not allowed off until 0930) and this left limited time to enjoy their private island, (the lifeguards start yelling and cleaning the island an hour before you have to leave, feels like you are not a welcomed guest) very disappointed with the schedule on the Eastern Itinerary Castaway Cay Day.

The room was clean and the stateroom host (Alston) was amazing, our aft room 6188 was a positive experience. Very little wear and tear and the views from this deck were beautiful. A bit of soot and vibrations but that was expected in the aft, pretty quiet otherwise.

The dining team was cordial, kind and full of smiles, loved Malwyn from India just a joy!! The food was okay if not a bit boring, the private island Cookies buffet was sloppy, they could not stay on top of the demand. This was the first time I had ever observed no one staying on top of the buffet offerings.

The Fantasy was in decent shape but again not enough entertainment or events planned especially on sea days. The pools and pool decks were ridiculously crowded, verbal arguments occurred over families refusing to limit their time while playing shuffleboard etc. Disappointing adventure for the monies spent.
Daisy Duck6’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Service
Onboard Experience
Free Price Drop Alerts
Get Disney Fantasy price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Deluxe Oceanview Stateroom with Verandah (oversized verandah)
Cabin 05E 6188
Clean, everything in working order. Connecting door so some noise from 6186 TV. Verandah was a tiny bit larger but not huge, it was curved with whitewall bottom and a second inner railing, soot daily and vibrations while not terrible were apparent in relation to the speed of ship and docking (thrusters)
Deck 10 Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews