I just returned from AmaWaterways “Enticing Douro” cruise with 3-nights in Lisbon pre-cruise (7-17 July 2018)
I rarely write reviews on my cruse experiences, which have included numerous river and ocean voyages with many operators, but this experience was so exceptional it deserves mention.
Our Cruise Manager, Mr. Luis R., of AmaWaterways deserves much of the credit for making this experience as great as it turned out to be. Luis was organized, congenial, thoughtful and made everyone (96 guests) on the trip feel he was their personal assistant and lifelong friend. If you had food restriction, Luis made sure you received your preferences whether on board or one of our numerous meals included excursions. If you needed mobility assistance, as several of us did, Luis would arrange for alternate transportation. If you were shopping for that special gift Luis could help you find it. If you were looking for that special restaurant Luis knew what to recommend. In short, AmaWaterways should be proud they have a representative like Luis.