Meeting with Hotel Director later this am. Very sad. Our friends who are with us usually go on Regent. 1st time on SS and because of this experience will not go back on SS.

Women`s restrooms on 4th Fl (outside of restaurants) and 7th Fl repeatedly disgusting, out of towels, etc. Female Japanese guest observed to be trying to clean restroom 4th Fl (outside of restaurants) herself!

Last night we went to Panarama Lounge 9:00pm after Dinner---NO STAFF! We had to go behind Bar and serve ourselves. Called Reception to complain and they say “ Panarama Staff are on Break from 8:30 -9:30pm! Why not stagger breaks but at least have some Staff present during anticipated times for use of Lounge (ie—after dinner)? Read more