We chose this cruise and no other, because Princess is the only company that goes inside the Glacier Bay National Park. We traveled in two cabins. Cabin L308 for my husband and myself, and stateroom P222 for my two daughters, Natalia and Cristina, with severe dairy allergy.
Before hand, I checked Allergy eats, Trip advisor and many travel webs to make sure that they knew how to accommodate allergies. The general impression was that they were capable. We called them in advance and checked with them, both in writing and on the phone. They assured us that they had experience with food allergies.
As soon as we set foot on the vessel, we had to talk to the Maitre D’, Mr. Beppe, who, without paying much attention to us, recommended a fixed table and a fixed waiter for the whole Trip. We agreed to it.
The cabin was nice. Small but comfortable. The pillow and the duvet were excellent. The balcony, a pleasure.
As an update. We have received the check for the medical expenses and written apologies from the company. They promise to take care of the gaps in their formation. That speaks well of them. Let's hope that they really do it.