I can sum up the Star Pride, in a few words, barely adequate. Not a very high mark for a line that charges luxury prices. After 36 days on her, it’s more like Star Rust Bucket. The number of things that have gone amiss is quite long. To put this review in perspective I am not a princess type and I certainly do not expect complete perfection.
Too start off, a promised cruise credit of $2400, completely disappeared. I booked directly with Windstar, so can’t blame a TA. I did have some email paperwork, but was told it had to be emailed to the office. We had a hotspot, but it never seemed to go thru properly, even though the copy to myself did. After days of excuses, we were told the credit was $2000 and the first amount was an error. I was just too tired of the whole drama to pursue it farther. A vacation should be fun, not a miserable angry experience. We did get our free laundry package with no problem.
The ship is quite tired and desperately needs a complete refurbishment and dry dock.