Overall a disappointment and nothing like what we were expecting. Embarkation at Venice was a nightmare, waiting almost 4 hours under blistering sun/heat. It was like a badly run cattle market.
Cabin with balcony on deck 11 was clean and comfy, no complaints apart from a non-communicative cabin steward/cleaner (female) who grunted rather than spoke. In a week we probably exchanged 10 words with her. Other cruises we have formed a friendly rapport with all staff. She didn't make us feel at all welcome!
Food in the 'cafeteria' on deck 13 was appalling. Pizza had very little topping, food was tepid. We ate there only twice (when we were forced to). Free-for-all dining culture with some rude staff. Formal dining was more pleasant but food was bland and forgettable. The fact is we shouldn't have been buying food whilst ashore - we should have been eagerly looking forward to the food on board.