AmaLyra Cruise Review by PatriciaandJohn
- Sail Date: April 2018
- Destination: Europe River
- Cabin Type: Stateroom with French Balcony
We were welcomed at the airport, handed over to our driver, and whisked away to the AmaLyra, where we were met with the warmest greetings by the crew. I knew right away that we had chosen well.
Truly the trip that we had dreamt about, our cabin was perfect for viewing the sights from our french balcony whenever we were cruising.
The meals, the service, the excursions, were all first class, the most outstanding thing being the crew, their friendliness and smiles, and every single person always went above and beyond.
We enjoyed so much this trip of a lifetime until an unfortunate and unexpected medical problem, very sadly we had to leave the cruise on day 4, my husband being admitted to and having surgery in Rouen hospital.
Our Cruise Manager went to hospital with us, and stayed with us as long as she could, she was our support and comfort as everything progressed much faster because of her.
She and AMA made sure we were looked after, one of their local guides in Rouen came everyday to the hospital, and was our liaison with medical staff. He was our lifeline and we are so grateful.
Our cruise manager kept in contact every day, so caring and supportive, her optimism was my strength. As difficult as it is being sick in a foreign country, we were overwhelmed by the compassion of these two people, and are very grateful to AMA for being and employing the best!
After this experience, we hope to do another rivercruise with AMA, they are the very best!!
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