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The embarkation was very swift and smooth. The room staff was brilliant in personality and service throughout the cruise. The trip in general was good however we found issue in relation to a number of the excursions provided by the cruise line. They did not cater for the mobility impaired patrons as well and other cruise lines do. On the tour they are left to their own devices. One shore excursion involved 3 carriages of passengers and only 1 (ONE) guide was supplied. Incorrect information was provided. There appeared to be a large emphasis in the promotion of further cruises and appeared to go overboard at times. We found that ship notices/announcements were available to the cabin however the TV had to be on a certain channel and by the time the TV was turned on or able to be changed to that channel the message was completed and missed. Disembarkation from the ship at Dover was very swift and clean

Midnight Sun

Pacific Princess Cruise Review by hobbyserv

5 people found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Arctic
  • Cabin Type: Balcony
The embarkation was very swift and smooth. The room staff was brilliant in personality and service throughout the cruise. The trip in general was good however we found issue in relation to a number of the excursions provided by the cruise line. They did not cater for the mobility impaired patrons as well and other cruise lines do. On the tour they are left to their own devices.

One shore excursion involved 3 carriages of passengers and only 1 (ONE) guide was supplied. Incorrect information was provided.

There appeared to be a large emphasis in the promotion of further cruises and appeared to go overboard at times.

We found that ship notices/announcements were available to the cabin however the TV had to be on a certain channel and by the time the TV was turned on or able to be changed to that channel the message was completed and missed.

Disembarkation from the ship at Dover was very swift and clean
hobbyserv’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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Cabin Review

Balcony
Cabin BB 7034
The cabin view was good. However the door was very hard to move. We had to seek assistance to have it serviced but was still heavy. Also did not appear to seal propely
Deck 8 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews