My parents cruise often and were impressed with the features of the largest ship in RC’s fleet: Harmony of the Seas. We had a party of 7, including 5 adults and two children.

First off, the beds are solid slates of rock. We immediately engaged the staff the first night about our concern over the mattress hardness and they reassured us housekeeping would do their best to soften the bed. Unfortunately, this involved placing a thin mat that was thinner than a blanket under the fitted sheet. This was the only solution the staff could come up with, so my father and husband who were side and stomach sleepers accepted that sleep would be an uncomfortable affair.

During the course of the cruise, we found many damaged decorations, elevator buttons, and punched in trash cans as well as crashing royal IQ terminals and printers that were unplugged and non functional from their terminals. Excursion tickets had to be reprinted by guest services. Read more