Our first MSC cruise and won't be our last. Chosen for the itinerary. Would have given it a 4 but for the disappointing dining experience.
Ship is immaculate and although the ship was full it was kept spotless at all times.
Was a real cosmopolitan mix on board dominated by Spanish and not many English on board which wasn't a problem for us.
We booked a balcony cabin and were allocared a corner berth at the back of the ship on deck 11, which was fabulous with lots of space and the biggest balcony we have ever had (this was our 10th cruise).
The service levels were good overall but did vary on a bar by bar basis.
The only let down for us was the evening meal, which is a big part of our cruising experience. The restaurants were rammed with lots of young family groups and hence very noisy even on the late sitting, which surprised us given this was at 9.45pm. The menu was ok if a little plain as was the food. The best meal we had was in the Sushi restaurant which was fabulous.
The wine choices were also a little limited even with the premium drinks package.
That said we would still book another MSC cruise based on the overall experience