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Went with Princess because of Glacier Bay cruising. Outside of that, the ship was the WORST experience ever. The ship was held together with duct and boarded up windows. Food was TERRIBLE and the staff was even worse. DO NOT prepay your tips because their is not ONE person deserving of a tip. I've done 20 cruises and never have I seen employees in public areas smoking. But on this one, they were numerous and one being the Captain of the Ship on the Pool Deck watching the movie and smoking !!!! That in itself should tell you how the ship is run. Nothing of the Island Princess was worth the prince. Air Conditioning was not working when we boarded, power went out, hallways and steps were blocked for no reason, repair work done during dining hours in the Horizon Lounge, dirty ship overall, wanted root beer to drink and staff said it was not on the ship, but went to the bars and they had PLENTY, waited over 30 minutes for drink in the bar. Overall....JUST TERRIBLE and my letters and comments to Princess are unanswered, which means they got my money and could care less about customer satisfaction !!

Only highlights came OFF the ship

Island Princess Cruise Review by Myajrunner

5 people found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Alaska
  • Cabin Type: Balcony
Went with Princess because of Glacier Bay cruising. Outside of that, the ship was the WORST experience ever. The ship was held together with duct and boarded up windows. Food was TERRIBLE and the staff was even worse. DO NOT prepay your tips because their is not ONE person deserving of a tip. I've done 20 cruises and never have I seen employees in public areas smoking. But on this one, they were numerous and one being the Captain of the Ship on the Pool Deck watching the movie and smoking !!!! That in itself should tell you how the ship is run. Nothing of the Island Princess was worth the prince. Air Conditioning was not working when we boarded, power went out, hallways and steps were blocked for no reason, repair work done during dining hours in the Horizon Lounge, dirty ship overall, wanted root beer to drink and staff said it was not on the ship, but went to the bars and they had PLENTY, waited over 30 minutes for drink in the bar. Overall....JUST TERRIBLE and my letters and comments to Princess are unanswered, which means they got my money and could care less about customer satisfaction !!
Myajrunner’s Full Rating Summary
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Cabin Review

Balcony
Cabin BE 232
Bathroom and shower area were so small you could soap up the walls, spin around and get clean. Shower so small everytime you take a shower the bathroom floor floods
Lido Deck Balcony Cabins, Suite Cabins