Norwegian Jewel Cruise Review by Jsmi145
- Sail Date: June 2018
- Destination: Alaska
- Cabin Type: Inside
One con is some of the staff seemed to be slightly disgruntled. One bartender said "yes?" like I was bothering him before I ordered $30 in drinks (no UBP here). He must have sensed that I was caught off guard by how abrupt he was because he gave me the drinks for free. O'Sheehan's was something I looked forward to. The service was very bad. The host and most of the servers were not concerned with providing good service. The menu seems to be an older, condensed one (only hot and mild chicken wings, for example) and the food was hit or miss. The portions are tiny, so order accordingly.
All of the shows were good. We particularly enjoyed the last night when the staff singers did an informal singing show. The other productions were good too. Director JC Sanchez was nice and did a good job. He was friendly when we saw him on deck.
Hopefully once the ship is refurbished, the staff with have more enthusiasm for their work. The pace and "feel" of an Alaska cruise is different from the warm-weather ones. It was almost 100% middle aged couples and lots of tourists from Asia. This was not a party boat. Our three stops (Juneau, Ketchikan, and Scagway) were nice, calm places to walk around and shop, unless you take an excursion. We did the scenic train to Anchorage when we disembarked in Anchorage. We had to get up very early, but it was a nice experience.
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Port & Shore Excursion Reviews
Glacier BayWake up early and go outside. We got very close to the glaciers. This made sea days feel like shore days. Hint: go to deck 7. The upper decks are packed, but 7 is usually open and the views are just as good.View All 554 Glacier Bay Cruise Port Reviews
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JuneauWe rented a car at the port (reserve in advance) so we were able to drive to Mendenhall glacier. The bus stop is far away, so we were able to pull right up. The glacier was cool, but you are going to see so many glaciers on your cruise that I think this part is skippable.View All 1,363 Juneau Cruise Port Reviews
We did a whale watching boat sure. Again, we used a coupon so the price wasn't too bad. We got lucky and saw one of the mass feeding events. Then we drove to Alaska Brewing Co. (cool) and did some shopping. The shopping area is small and quaint. It's a longish walk back to the ship (another incentive to drive).
View Cruise Critic's Juneau Cruise Port Review
SeaplaneThe seaplane was cool but very expensive. We bought a coupon book which made it bearable, but I wouldn't have paid full price. The fjords were too misty for us to see well, but the scenery was nice.View All 39 Seaplane Reviews
Otherwise there's a small town with lots of souvenir shops. The town itself was my least favorite of the 3.
SewardWhen we disembarked, we took the scenic train to Anchorage. It was beautiful and I recommend it. In Anchorage, we rented a car and went all over AK. We ended up spending a couple of nights in Seward. The SeaLife Center is nice but very small. It'll take you an hour to see. The town is cute. The brewery is nice and The Cookery had great food. There are also some good restaurants by the port (a good walk from the downtown area). We did an all day boat tour of the fjords. By this time the "Alaska weather" had returned and the seas were very choppy. I got very sick and we couldn't see much because of the rain and fog. By this time, we had already seen whales, glaciers, etc. so the excursion wasn't entirely necessary.View All 168 Seward Cruise Port Reviews
View Cruise Critic's Seward Cruise Port Review
Scenic DriveWe took a shuttle drive up to the Yukon. Most people take the train on the way back, but we stayed in the van. I highly recommend this. It was just us and the driver on the way back, so we got a private tour. Scagway was my favorite of the small towns. It has two breweries, some restaurants, and cute shops.View All 100 Scenic Drive Reviews