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Marella Discovery Review

4.0 / 5.0
Editor Rating
519 reviews
34 Awards

Marella Discovery is more like Butlins at Sea

Review for Marella Discovery to the Baltic Sea
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Never Cruise Marella (tui
First Time Cruiser • Age 50s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jun 2018
Cabin:

Even before the cruise Tui behaved poorly. Tui claimed the Kremlin was shut due to an extra national holiday when in fact it is always shut on a Thursday. We cancelled that excursion as a trip to a convent really wasn't worth almost £700 per couple. I am still waiting for a response two months after submitting a written complaint about the misleading information. Not everyone was informed of the changes, there were some irate travellers after the excursion. The destination services team were fantastic, helpful, responsive, so apologetic when circumstances outside of their control caused issues but most of all they were willing to put themselves out for you. The cities we visited, the excursions and the guides were first class.

Getting on was fine if you had priority boarding, for those that didn't I was told it took some 2.5 hours to check in.

The ship is tired, dated and in many places needs refurbishing. The staff are amazing, they work so hard (particularly the cabin stewards) even though several told us they were severely understaffed, we were told over 100 short on board. Getting drinks sometimes took 45 minutes and the 47 degree restaurant struggled at busy times. We were new to cruising and when we asked the receptionist for a map of the ship so we could orient ourselves on the first couple of days I was told I should have brought a brochure if I wanted a map of the ship, the same receptionist was particularly useless when we had a plumbing issue. He was the only staff member who was poor.

Cabin Review

Cabin balcony suite

Enough space, tight for a wheelchair.

Old and tired furniture.

Good storage space.

Brilliant comfy bed.

Superb cabin staff

Port Reviews

Rostock (Warnemunde)

Beautiful city

Gothenburg

interesting tour

60 Helpful Votes

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