We have been sailing Celebrity Cruise lines for 15 years. Our most recent trip was on Celebrity Solstice our of Seattle, Washington to Alaska on June 29th, 2018. Overall the we had a wonderful time at all the ports and had beautiful weather, which is always a gamble in Alaska. Captain Tasos was is by far the best Captain of any ship/cruise line I have been on. He had an amazing sense of humor and we looked forward to his message at 10am every single day.
As I mentioned we have sailed Celebrity a number of times over 15 years and had been our preferred cruise line when we went on adult only cruise (our honeymoon, 10 year anniversary, and most recent 15 year anniversary). We have always been impressed with the food and top notch service, which makes our most recent cruise such a royal disappointment.
Through out the cruise we thought the service was fine...which is, well...fine...no one was rude or anything, but no one really seemed like they cared to go the extra mile. Again, that's fine, I don't need special treatment, it just was quite different then the other Celebrity Cruises we had been on in the Caribbean and Mediterranean. We were also put off by the constant upselling on board. We were asked repeatedly about premium drink package as well as a lot of the activities on the ship had additional fees associated with them.
We stayed in room 1639. The bathroom was but karger/had more storage then other cruise lines we have sailed. The balcony was compact, but plenty enough space for two chairs, foot stool and table between. The couch was a bit dated showing wear.