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We sailed this cruise about 6 weeks after completing a Panama Canal/Transatlantic back to back on the Star. We spent a couple of days in Southampton just getting organised and post cruise visited Salisbury, Stonehenge and Bath for 5 days. Embarkation was fairly standard with huge crowds, inefficient lines etc but the staff were pleasant and we did not have to wait too long. For disembarkation we took our own luggage and left the ship late morning. We have previously sailed on the Star and the Sun and the Jade felt like the 2 ships combined, it had the crows nest bar and outdoor rear facing bar/buffet of the Sun but also had the O'Sheehans and Magnum bars of the Star. Overall the Jade was more contemporary and neutral in styling than the other ships. The layout was similar and it has the same problems of congestion in the hallways due to the strange configuration. The public areas felt more spacious though. We had on OB oceanview on deck 4. The size was the same as the other ships which was ok. It was difficult to get past the furniture to the bed. Storage was limited. Bathroom was a good size. Shower pressure was average and our toilet leaked one night and flooded the cabin. We received some obc as compensation. The bed was very comfortable. Dining, same offering as other ships but food quality was poorer than we had on recent Star sailings. The meals in the MDR were very inconsistent even when ordering the same thing. Portions were small. French Bistro was the worst food on the ship (after being the best on the Star); Teppanyaki was way too salty (and I love salt) after being perfect on the Star; Cagneys was very good with superb service; La Cucina Italian was superb (after being average on the Sun). Service around the ship was very good especially in the bars with bar tenders remembering our names - amazing on such a big ship (maybe because being in our early 40's we were younger than most - the average age was 70). Entertainment - some new stage shows were appreciated with blazing boots very enjoyable and the new show (forgotten name) which was similar to a Cirque style show absolutely amazing. The guest entertainers tended to be average at best, Tre Amici had little connection, we have seen Lily Jane many times. There was loads of activities as usual and the cd and his staff did a great job. Ports - we had very mixed weather with heavy rain in Bergen and Tromso and wind in Honningsvag and Haugesand but Alesund, Stavanger and Loften were beautiful. Unlike recent cruises we actually had a reasonable amount of time in most ports. We organised our own days with car rentals in Loften and Alesund. A private excursion in Honningsvag. We walked or took public transport in the others. Other than the quality of food are only other disappointment was with the captain. We had high hopes when we heard he was Norwegian but we rarely heard from him. His greatest error was arriving an hour earlier than planned to the only glacier/fjord sailing planned and not telling anyone. Several people missed it. We were heading to the show and asked an officer to contact the Bridge and ask how long we would stay there and were told at least an hour, we came out 30 minutes later and we had already left. Other times when we were sailing thru picturesque fjord areas there was no mention of it. This is completely at odds with other cruises we have done and in particular to the other cruise we have done to Norway. Overall a good cruise and we appreciated the Jade over the other ships we have taken on ncl.

Nice ship, great service, pity about the Captain

Norwegian Jade Cruise Review by teamflames

1 person found this helpful
Trip Details
We sailed this cruise about 6 weeks after completing a Panama Canal/Transatlantic back to back on the Star.

We spent a couple of days in Southampton just getting organised and post cruise visited Salisbury, Stonehenge and Bath for 5 days.

Embarkation was fairly standard with huge crowds, inefficient lines etc but the staff were pleasant and we did not have to wait too long. For disembarkation we took our own luggage and left the ship late morning.

We have previously sailed on the Star and the Sun and the Jade felt like the 2 ships combined, it had the crows nest bar and outdoor rear facing bar/buffet of the Sun but also had the O'Sheehans and Magnum bars of the Star. Overall the Jade was more contemporary and neutral in styling than the other ships. The layout was similar and it has the same problems of congestion in the hallways due to the strange configuration. The public areas felt more spacious though.

We had on OB oceanview on deck 4. The size was the same as the other ships which was ok. It was difficult to get past the furniture to the bed. Storage was limited. Bathroom was a good size. Shower pressure was average and our toilet leaked one night and flooded the cabin. We received some obc as compensation. The bed was very comfortable.

Dining, same offering as other ships but food quality was poorer than we had on recent Star sailings. The meals in the MDR were very inconsistent even when ordering the same thing. Portions were small. French Bistro was the worst food on the ship (after being the best on the Star); Teppanyaki was way too salty (and I love salt) after being perfect on the Star; Cagneys was very good with superb service; La Cucina Italian was superb (after being average on the Sun).

Service around the ship was very good especially in the bars with bar tenders remembering our names - amazing on such a big ship (maybe because being in our early 40's we were younger than most - the average age was 70).

Entertainment - some new stage shows were appreciated with blazing boots very enjoyable and the new show (forgotten name) which was similar to a Cirque style show absolutely amazing. The guest entertainers tended to be average at best, Tre Amici had little connection, we have seen Lily Jane many times.

There was loads of activities as usual and the cd and his staff did a great job.

Ports - we had very mixed weather with heavy rain in Bergen and Tromso and wind in Honningsvag and Haugesand but Alesund, Stavanger and Loften were beautiful. Unlike recent cruises we actually had a reasonable amount of time in most ports. We organised our own days with car rentals in Loften and Alesund. A private excursion in Honningsvag. We walked or took public transport in the others.

Other than the quality of food are only other disappointment was with the captain. We had high hopes when we heard he was Norwegian but we rarely heard from him. His greatest error was arriving an hour earlier than planned to the only glacier/fjord sailing planned and not telling anyone. Several people missed it. We were heading to the show and asked an officer to contact the Bridge and ask how long we would stay there and were told at least an hour, we came out 30 minutes later and we had already left. Other times when we were sailing thru picturesque fjord areas there was no mention of it. This is completely at odds with other cruises we have done and in particular to the other cruise we have done to Norway.

Overall a good cruise and we appreciated the Jade over the other ships we have taken on ncl.
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Cabin Review

Cabin 4578
Great bed, small window, lack of space around furniture, lack of hanging space, large bathroom, poor water pressure
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