This was our second cruise and our first with Norwegian. Our first cruise on the Disney Dream, so I had high expectations when booking this cruise and I was not disappointed. I originally booked this cruise on The Bliss after seeing she was a new ship and was interested in The Haven area -- and the go-karts were a draw too. The staff in The Haven was top notch, everyone from the room stewards, butler, restaurant staff, bartenders, and servers, were the absolute best. There wasn't a need left unattended. The food in The Haven restaurant was excellent! We found ourselves not really needing to leave The Haven! The 2-story Haven observation lounge was where our family spent most of our free time. It was a quiet and had amazing views! When we did venture our of our Haven, we found the ship to be clean and staff welcoming around the ship as well. We thouroughly enjoyed The Jersey Boys and our Behind The Scenes Tour. All in all, our family had an amazing time on board The Norwegian Bliss. We're looking forward to our next Norwegian Cruise!